Juliana Resende
Fresno,CA
Summary
Dynamic professional with a proven track record in cultural immersion and social skills development, evidenced by fostering lasting relationships at AuPairCare Live-In Childcare. Expert in adapting teaching strategies to meet diverse needs, enhancing student engagement and learning outcomes. Skilled in customer service and problem-solving, ensuring high satisfaction levels. Demonstrates exceptional patience, understanding, and adaptability in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Au Pair
AuPairCare Live-In Childcare
09.2021 - 09.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Language through immersive conversation and activities.
Education Assistant, Special Needs
MGS
10.2019 - 09.2021
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Fostered positive relationships between special needs students and their general education peers through inclusive activities.
Cashier
Bitaca
07.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Arena Fitness Gym
03.2018 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Childcare Assistant Teacher
Augustus
08.2014 - 12.2015
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Education
Augustus
Brazil, MGSkills
- Patience and understanding
- Cultural immersion
- Social Skills Development
- Infant care experience
- Team building
- Adaptability and Flexibility
- Problem-solving abilities
- Costumer service
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Au Pair
AuPairCare Live-In Childcare
09.2021 - 09.2022
Education Assistant, Special Needs
MGS
10.2019 - 09.2021
Cashier
Bitaca
07.2019 - 03.2020
Receptionist
Arena Fitness Gym
03.2018 - 10.2019
Childcare Assistant Teacher
Augustus
08.2014 - 12.2015
Augustus