Juliana Rios
MIAMI,FL
Summary
Adept at multitasking and customer engagement, I excelled at Economos Properties, where I enhanced customer satisfaction and developed a loyal clientele through outstanding service. My experience problem-solving skills, significantly contributed to efficiency, showcasing my ability to drive results and maintain high service standards.
I m bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Bartender
Economos Properties
11.2021 - Current
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Science - Psychology
Universidad De Envigado
Colombia09.2016
Skills
- Strong multitasking
- Customer Service
- Active Listening
- Problem-solving abilities
- Highly reliable
- Social Media
- Customer Engagement
- Verbal and written communication
- Computer Skills
Languages
Spanish
Native or Bilingual
English
Professional Working
Additional Information
- Creative spirit
- Reliable and professional
- Organized
- Time management
- Team player
- Fast learner
- Motivated
Volunter
FUNDACION LA VENTANA DE LOS CIELOS | MIAMI, FL | Nov 2017-Sep 2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Observed participants for signs of physical distress and stopped activity to administer care
- Volunteered one time per week helping with children with special needs.
Timeline
Bartender
Economos Properties
11.2021 - Current
Bachelor of Science - Psychology
Universidad De Envigado
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