Juliana Salas

• Travel to client's homes or community setting to coach and guide at-risk youth to strengthen their foundation to thrive in daily life. By building a strong, positive, caring relationship, you'll create a safe space for your client to share and seek guidance during challenging times.
• Document and share the status and experiences of your treatment and intervention plans with other team members, which may include social workers, parent partners, program managers, and clinicians to provide the best support for the youth.
• Assisted clients in developing effective coping strategies, problem-solving skills, and communication techniques.
• Participated in team meetings to discuss current caseloads, develop treatment plans, and provide feedback on cases.
• Developed and implemented behavior modification plans for challenging behaviors.

• Making phone calls to clients who have referrals sent in and complete a mental health screening to determine the level of care that is needed.
• Scheduled appointments for clients.
• Attended and participated in meetings and brainstorming sessions with team members.
• Provided excellent services to patients through personable communication.

• Working at front desk student housing offices providing support for professional staff and students.
• Answered, screened and forwarded calls with efficiency and accuracy.
• Kept reception area, break area and conference room clean and orderly.
• Performed photocopying, printing and filing with maximum efficiency.
• Responded quickly to questions and inquiries via phone and email.
• Opened, sorted and distributed incoming mail to employees and students.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Swept, mopped and sanitized wooden and tile floors..
• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
• Collected trash from floors within hallways, bathrooms and work areas.
• Restocked supplies, replacing toiletries, liners and soaps.
• Replenished supply of hand soap, paper towels and other consumables.

• Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.

• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Managed cash register operations using POS system, including processing sales and returns.
• Helped customers by answering questions and locating merchandise.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.

Progressive Steps is a child health care center that is treating kids 0-12 years of age with various disabilities. They have services such as Physical therapy, Speech Therapy, Occupational Therapy and many others.

I helped with:

-Filing important paperwork

-Cleaning various

-Observing the therapists in there work

-Interacting with the kids