Juliana Sanchez

• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.
• Completed data entry tasks with accuracy and efficiency.
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Created and maintained data entry logs to track data entry activities.
• Updated and maintained customer information, documents and records.
• Managed and organized documents for data entry tasks.
• Created spreadsheets for more efficient recordkeeping.
• Followed data entry protocols, rules and regulations.
• Compared transcribed data with source document to detect and correct errors.
• Utilized techniques for increasing data entry speed.

• shipping out the files back to the companys

• Answered customer questions about sizing, accessories, and merchandise care.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Managed returns, exchanges and refunds in accordance with store policy.
• We can assist with finding the perfect fit. Its important to regularly update your bra size to ensure comfort and support let us help ypu find the perfect fit and feel great in your bras

• We are excited to announce that we currently have some sales on all perfumes, lingerie, and clothes on the Pink and Victoria's Secret side! Now is the perfect time to treat yourself to some new essentials or find the perfect gift for someone special. Don't miss out on these amazing deals

• Let your customers know about our Victoria Secret credit card and our store credit card when they are ready at the register. Tell them that both of these cards have advantages and disadvantages and they should sign up for it immediately while checking out takes no more than 1-2 minutes, and they should receive acceptance or rejection within four to five days.

• Answered customer questions about sizing, accessories, and merchandise care.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Managed returns, exchanges and refunds in accordance with store policy.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Listened to customer needs and desires to identify and recommend optimal products.
• Prioritized helping customers over completing other routine tasks in store.
• Created inviting environment for customers by maintaining store organization and cleanliness.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Maintained balanced cash drawer with correct money values and accurate documentation.
• Opened and closed seating sections according to volume of guests.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Took initial drink orders and relayed information to wait or bar staff.
• Advised customers about special offerings and menu items to help drive sales.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Delivered pick-up and curbside orders to guests.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Seated patrons based on guest preferences and seating availability.
• Completed daily side work and opening and closing duties without fail.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.