Experienced Treatment Coordinator with a solid background in dental office management. Known for strong organizational skills, attention to detail, and effective communication abilities. Highly proficient in coordinating financial agreements, scheduling restorative treatments, and managing administrative tasks. A quick learner, adaptable, and dedicated to ensuring seamless patient care and office efficiency. Skilled at multitasking in fast-paced environments while delivering excellent service and support.
Serve as the main contact for specialty dental patients, coordinating care and ensuring smooth communication. Collaborate with doctors and staff to optimize scheduling, provide financial estimates, and manage insurance billing. Oversee referrals, medical clearances, and patient follow-up for a seamless workflow. Ensure smooth operations through strong relationships with doctors, RDAs, and administrative teams.
Led the integration and management of specialty services across multiple practices, enhancing efficiency and profitability. Developed and mentored the specialty care team, ensuring compliance and regulatory adherence. Collaborated with leadership to optimize scheduling and track performance metrics. Managed recruitment, staffing, and promoted specialty services across practices.
Led and coached the sales team on product knowledge and customer service. Managed daily operations, including cash handling and inventory management. Oversaw staff recruitment, onboarding, and development, driving sales performance. Ensured operational efficiency and accountability throughout the store.
Led and coached the sales team on product knowledge and customer service through training and performance reviews. Oversaw daily operations, including cash handling, deposits, and inventory management. Managed staff recruitment, onboarding, and development, driving sales through goal-setting. Ensured operational efficiency and accountability in all aspects of store management.