Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juliana Sandoval

Austin

Summary

Experienced Treatment Coordinator with a solid background in dental office management. Known for strong organizational skills, attention to detail, and effective communication abilities. Highly proficient in coordinating financial agreements, scheduling restorative treatments, and managing administrative tasks. A quick learner, adaptable, and dedicated to ensuring seamless patient care and office efficiency. Skilled at multitasking in fast-paced environments while delivering excellent service and support.

Overview

16
16
years of professional experience

Work History

Specialty Treatment Coordinator

Apex Dental Partners - Rose Dental
08.2024 - Current

Serve as the main contact for specialty dental patients, coordinating care and ensuring smooth communication. Collaborate with doctors and staff to optimize scheduling, provide financial estimates, and manage insurance billing. Oversee referrals, medical clearances, and patient follow-up for a seamless workflow. Ensure smooth operations through strong relationships with doctors, RDAs, and administrative teams.

Specialty Care Team Lead

Apex Dental Partners - Rose Dental
05.2022 - 07.2024

Led the integration and management of specialty services across multiple practices, enhancing efficiency and profitability. Developed and mentored the specialty care team, ensuring compliance and regulatory adherence. Collaborated with leadership to optimize scheduling and track performance metrics. Managed recruitment, staffing, and promoted specialty services across practices.

Office Coordinator

Argenal Pediatrics
08.2018 - 07.2022

Led and coached the sales team on product knowledge and customer service. Managed daily operations, including cash handling and inventory management. Oversaw staff recruitment, onboarding, and development, driving sales performance. Ensured operational efficiency and accountability throughout the store.

General Manager

Best Buy Mobile
03.2009 - 05.2018

Led and coached the sales team on product knowledge and customer service through training and performance reviews. Oversaw daily operations, including cash handling, deposits, and inventory management. Managed staff recruitment, onboarding, and development, driving sales through goal-setting. Ensured operational efficiency and accountability in all aspects of store management.

Education

Psychology

University of Phoenix
Tempe, AZ
01-2013

Mcallen High School
Mcallen, TX
01-2002

Skills

  • Recordkeeping
  • Bookkeeping
  • Patient Care Coordination
  • Knowledge of dental insurance
  • Bilingual (English/Spanish)
  • Microsoft Office Suite (Excel, Outlook, PowerPoint)
  • 50 WPM Typing Speed
  • Strong Interpersonal and Customer Service Skills
  • Recruiting, Interviewing, and Employee Onboarding
  • Data Entry and Clerical Experience
  • Detail-Oriented with Strong Organizational Skills
  • CPR Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Specialty Treatment Coordinator

Apex Dental Partners - Rose Dental
08.2024 - Current

Specialty Care Team Lead

Apex Dental Partners - Rose Dental
05.2022 - 07.2024

Office Coordinator

Argenal Pediatrics
08.2018 - 07.2022

General Manager

Best Buy Mobile
03.2009 - 05.2018

Psychology

University of Phoenix

Mcallen High School
Juliana Sandoval