Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juliana Silva

Revere,MA

Summary

As hospitality professional, prepared to contribute to high-standard dining establishment. Proven history of supporting seamless restaurant operations through timely table clearing and assisting waitstaff. Reliable team player who adapts to changing needs and prioritizes guest satisfaction.

Personable and attentive with strong understanding of maintaining clean and organized dining area. Knowledge of health and safety standards, combined with skills in efficiently clearing tables and resetting for new guests. Committed to enhancing dining experience by providing prompt and courteous service.

Developed strong organizational and multitasking skills in fast-paced restaurant environment. Demonstrated ability to efficiently manage tasks while maintaining high standards of cleanliness and customer satisfaction. Seeking to transition into new field by leveraging these transferable skills to contribute effectively in different role.

Overview

2
2
years of professional experience

Work History

Table Busser

Sodexo
01.2023 - 11.2023
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
  • Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.

Hostess

Tony C’s
07.2021 - 08.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

Revere High
Revere, MA
06-2023

Skills

  • Sanitation
  • Patience and tolerance
  • Professional appearance
  • Excellent customer service
  • Polite demeanor
  • Table arrangements
  • Reliability and punctuality
  • Understanding of food safety
  • Proper sanitation practices

Languages

Portuguese
Native or Bilingual

Timeline

Table Busser

Sodexo
01.2023 - 11.2023

Hostess

Tony C’s
07.2021 - 08.2022

High School Diploma -

Revere High
Juliana Silva