Juliana Soares
Baldwinville,MA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
4
4
years of professional experience
Work History
Traveling COVID-19 Registered Nurse
RCM Technologies
05.2021 - 10.2022
- Ensured accurate documentation of test results, facilitating timely reporting to health authorities and patients.
- Evaluated staff performance regularly, providing constructive feedback and coaching when needed.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during data management processes.
- Improved testing site efficiency by streamlining registration and sample collection processes.
- Managed patient flow efficiently, reducing long lines and wait times at the testing site.
- Enhanced staff performance through regular coaching, training, and performance evaluations.
- Worked effectively in fast-paced environments.
Nurse Program Coordinator
Judge Group
09.2021 - 07.2022
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
- Improved contact tracing efficiency with accurate data entry and case management system utilization.
- Clarified misconceptions about the virus, sharing accurate information during contact tracing calls.
- Established a supportive learning environment by providing guidance and mentorship to nursing staff.
Registered Nurse Long Term Acute Care
Vibra
06.2021 - 09.2021
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Administered medications safely, reducing the risk of adverse drug reactions or interactions.
- Managed high-stress situations effectively, providing compassionate care during emergencies or critical incidents.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Monitored patients'' health conditions closely, promptly reporting significant changes to physicians and other healthcare professionals.
Customer Service Manager
Super Siding
05.2018 - 05.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Kept accurate records to document customer service actions and discussions.
Education
Associate of Science - Nurse
Becker College
Worcester, MA12.2020
Associate of Arts - General Studies
Quinsigamond Community College
Worcester, MA12.2018
Skills
- Medication and IV administration
- Patient Assessments
- Advanced Cardiac Life Support (ACLS) certification
- Tracheostomy Care
- Staff Supervision
- Patient education and counseling
- Patient care planning
- Wound Care
- Compassion and Empathy
- Complex Problem-Solving
Timeline
Nurse Program Coordinator
Judge Group
09.2021 - 07.2022
Registered Nurse Long Term Acute Care
Vibra
06.2021 - 09.2021
Traveling COVID-19 Registered Nurse
RCM Technologies
05.2021 - 10.2022
Customer Service Manager
Super Siding
05.2018 - 05.2021
Associate of Science - Nurse
Becker College
Associate of Arts - General Studies
Quinsigamond Community College
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