Summary
Overview
Work History
Skills
Websites
Certification
Languages
Timeline
Generic

Juliana Tadic

Summary

Dynamic Treasury Service Implementation Specialist with a proven track record at SouthState Bank, excelling in client training and problem resolution. Adept at managing complex implementations and ensuring quality assurance, I leverage strong attention to detail and effective communication to drive client satisfaction and achieve financial goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Treasury service implementation specialists

SouthState Bank
01.2025 - Current
  • Managed the implementation queue workflow.
  • Implemented TM products and services as required, collaborating with other areas as needed.
  • Performed testing of ACH and Positive Pay file uploads, ensuring data integrity and compliance.
  • Ensured that client Treasury Management documentation and internal processes complied with regulatory guidelines, mitigating risk and enhancing operational integrity.
  • Conducted walk-throughs and training on services as required, equipping clients with the knowledge to utilize products effectively.
  • Participated in data mapping, testing, and other conversion projects related to Bank mergers.

Treasury Service Implementation Specialist I

Independent Financial
, United States
01.2022 - 12.2024
  • Reviews Treasury Management Agreements, Internal Forms, and Treasury Request to ensure proper execution.
  • Implement all Treasury Management products and services for Treasury clients.
  • Perform secondary review of Treasury Management Implementations.
  • Obtain, prepare, and follow up on required Treasury documentation.
  • Assist with monthly reporting and annual product reviews.
  • Works on special projects as needed.

Personal Banker

Wells Fargo
The Colony, United States
10.2014 - 01.2022

Advanced from teller to personal banker, enhancing client relationships and financial success. Guided clients in selecting appropriate checking, savings, and credit products based on individual needs. Developed tailored financial plans for business customers to achieve specific financial goals. Ensured comprehensive support for consumer and business clients throughout banking processes.

Skills

  • Microsoft Office proficiency
  • Client training and communication
  • Attention to detail
  • Time management
  • Team collaboration
  • Risk management
  • Customer service expertise
  • Problem-solving skills
  • Goal orientation
  • Quality assurance

Certification

  • Customer Service: Serving Internal Customers
  • Customer Service: Managing Customer Expectations
  • Building Rapport with Customers
  • Empathy for Customer Service Professionals
  • Developing a Service Mindset

Languages

Spanish
Native/ Bilingual

Timeline

Treasury service implementation specialists

SouthState Bank
01.2025 - Current

Treasury Service Implementation Specialist I

Independent Financial
01.2022 - 12.2024

Personal Banker

Wells Fargo
10.2014 - 01.2022
Juliana Tadic