Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Juliana Virgen

Grand Prairie,TX

Summary

Highly motivated and detail-oriented professional with a strong desire for growth and advancement. Excellent customer service skills and a people-oriented mindset, enabling effective communication and connection with individuals from diverse backgrounds. Fluent in spoken and written Spanish, offering valuable bilingual skills to any team. Demonstrates exceptional interpersonal skills, excelling in collaborative environments and building strong relationships with colleagues and clients. Self-motivated with high energy levels and a positive attitude, capable of handling multiple tasks simultaneously while maintaining high productivity.

Overview

18
18
years of professional experience

Work History

AP Data Entry Lead

Southland Holdings-Headquarters
11.2023 - Current
  • Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
  • Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
  • Boosted team productivity by providing comprehensive training and support to new data entry personnel.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Evaluated customer contract agreements using sharepoint system to ensue all invoices are reconciled accordingly.
  • Review and reconcile all company statements using excel spreadsheets & vlook up to combine all worksheets for audit purposes. Confirm all invoices and credits are submitted and applied per remittance sheets.
  • Manage all 5 US/Canada companies accounts to ensure all 200+ invoices are submitted daily and properly coded. Field Invoice rejections, researching all data and back up tickets, signatures are attached to process invoices. Reach out to project managers, vendors to revise or review price or quantity discrepancies an invoice might have and get it corrected.
  • Completeomplete weekly manual check using Sage 300.
  • Followed data entry protocols, rules and regulations.

Office Manager's Assistant

Dianna Floors and Countertops LLC
01.2023 - 11.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service throughout the collections process, addressing concerns promptly while upholding company values.
  • Managing B2B calls to resolve outstanding balance or arrange payments.
  • Posted receipts to appropriate general ledger accounts.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Account Manager

Select Cars and Trucks
02.2020 - 01.2023
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed diverse portfolio of accounts personal and commercial , ensuring timely communication and effective problem resolution.
  • Reduced delinquency rates by closely monitoring client payment patterns and initiating prompt interventions as needed to resolve outstanding issues or renegotiate terms accordingly.
  • Managed finance office processes and flow of contracts.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.

Store Manager

PLS Check Cashier of Texas LP
08.2006 - 02.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Notified co-signers of delinquent accounts to assist in collecting payments in any check returns.
  • Leveraged strong communication skills to build rapport with customers, facilitating successful negotiations and payment arrangements.

Education

High School Diploma -

The New Beginning Christian Academy
Arlington, TX

Skills

    • Accuracy and Attention to Detail
    • Excel expertise
    • Account Reconciliation
    • Invoice auditing
      • Statement Reconciliation
      • Proficient in sage 300, Outlook, Vlook up and Pivot
      • Willing to Learn
      • Vendor Relationship Management

References

Furnish upon request.

Timeline

AP Data Entry Lead

Southland Holdings-Headquarters
11.2023 - Current

Office Manager's Assistant

Dianna Floors and Countertops LLC
01.2023 - 11.2023

Account Manager

Select Cars and Trucks
02.2020 - 01.2023

Store Manager

PLS Check Cashier of Texas LP
08.2006 - 02.2020

High School Diploma -

The New Beginning Christian Academy
Juliana Virgen