Juliana Weakley
Pensacola
Summary
Dedicated bartender and server with expertise in cocktail preparation and exceptional customer service. Proven ability to manage multiple tasks in fast-paced environments while ensuring customer satisfaction and team collaboration.
Overview
6
6
years of professional experience
Work History
Bartender
The Oar House
Pensacola
03.2024 - Current
- Prepared a variety of cocktails and beverages according to standard recipes.
- Maintained cleanliness and organization of bar and work areas throughout shifts.
- Trained new bartenders on drink preparation and customer service protocols.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Handled customer complaints with professionalism and resolved issues efficiently.
- Provided recommendations for drinks based on customer preferences.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Performed in a fast-paced working environment.
- Poured wine, beer, and cocktails for patrons.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Balanced daily registers and generated sales reports for management.
Server/Bartender
Mariachis Tequileria & Restaurant
Manassas
04.2021 - 08.2023
- Delivered prompt and friendly service to enhance customer dining experiences.
- Managed multiple tables efficiently, ensuring timely service and customer satisfaction.
- Trained new servers on menu items and service standards to maintain quality.
- Maintained cleanliness and organization of dining area to meet health standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Recommended food and drink pairings to enhance customer meal experiences.
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Created seasonal Cocktail menus
Server
Trattoria Villagio
Fairfax
01.2020 - 04.2021
- Delivered prompt service to enhance customer dining experiences.
- Maintained cleanliness and organization of dining and service areas.
- Upsold menu items to increase overall sales and customer satisfaction.
- Managed multiple tables efficiently, prioritizing customer needs.
- Set up and broke down dining areas for special events and large parties.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Presenting wine service at tables with proper etiquette.
Education
Some College (No Degree) - General Studies
Northern Virginia Community College
Woodbridge, VASkills
- Cocktail preparation
- Inventory management
- Customer service
- Drink recommendations
- Alcohol monitoring
- Multi-tasking efficiency
- Team collaboration
- Fast-paced adaptability
- Patience and tolerance
- Health codes compliance
Timeline
Bartender
The Oar House
03.2024 - Current
Server/Bartender
Mariachis Tequileria & Restaurant
04.2021 - 08.2023
Server
Trattoria Villagio
01.2020 - 04.2021
Some College (No Degree) - General Studies
Northern Virginia Community College