Juliana Zambrano Rangel
Lexington,NC
Summary
Dynamic professional with experience as an Interpreter Volunteer at Z&R HVAC LLC, excelling in language interpretation and effective communication. Proven ability to solve problems and manage time efficiently while delivering exceptional customer service. Skilled in document management and adept at adapting to diverse environments, ensuring smooth operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Interpreter Volunteer
Z&R HVAC LLC
Lexington, NC
06.2022 - 05.2025
- Responded quickly and appropriately to any issues that arose during an interpreting session.
- Translated documents from Spanish to English accurately and efficiently.
- Monitored progress of ongoing projects involving interpretation work.
- Demonstrated excellent problem solving skills when faced with challenging situations.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Answered questions from customers regarding products and services offered by the company.
- Accepted cash and credit card payments, issued receipts and provided change.
CNA I
Novant Health, Inc
Winston-Salem, NC
10.2023 - 01.2025
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Administrative Assistant
Power Nutrition Tax
Clemmons , NC
01.2023 - 05.2023
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
R. J. Reynolds High School
Winston-Salem, NC06-2022
Skills
- Language interpretation
- Customer service
- Time management
- Data entry
- Problem solving
- Effective communication
- Terminology knowledge
- Microsoft Office
- Document management
- Calendar management
- Invoice processing
- Mail handling
- Communication skills
- Adaptability
- Data analysis and research
Languages
Spanish
Professional
Timeline
CNA I
Novant Health, Inc
10.2023 - 01.2025
Administrative Assistant
Power Nutrition Tax
01.2023 - 05.2023
Interpreter Volunteer
Z&R HVAC LLC
06.2022 - 05.2025
High School Diploma -
R. J. Reynolds High School
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