Juliana Sayre
San Francisco,CA
Summary
Driven and customer-focused professional with experience at Poesia Café, able to operate espresso machine and provide exceptional customer service. Worked well in a fast-paced environment, enhancing customer satisfaction and loyalty through efficient service and problem resolution. Skilled in cash handling and fluent in Chinese, demonstrating a strong ability to multitask and support team members effectively.
Overview
1
1
year of professional experience
Work History
Barista
Poesia Café
06.2023 - Current
- Maintained a clean and organized workspace
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Food Service Worker
Dumpling House
06.2023 - 08.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Currently Enrolled in High School
Lowell High School
San Francisco, CA05.2025
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Excellent math skills
- Fluent in Chinese
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Barista
Poesia Café
06.2023 - Current
Food Service Worker
Dumpling House
06.2023 - 08.2023
Currently Enrolled in High School
Lowell High School
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