Julia Nicole Helewski
Escondido,CA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
15
15
years of professional experience
Work History
Healthcare Recruiter
IQVIA Medtech
01.2022 - 10.2024
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems through Workday, ICIMS, and Asana.
- Assisted with writing job postings and job descriptions for boards on Indeed and LinkedIn.
- Coordinated schedules to arrange management interviews with applicants.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Developed recruiting strategies to identify qualified candidates and build network.
- Worked alongside global business leader to deploy new training strategies.
- Planned and launched large-scale events in our Community Service Committee.
Owner/Operator
The Detail Shop
02.2014 - 01.2022
- Oversaw HR needs for seven-employee operation across 7 locations.
- Managed all exempt employee coaching, training and performance improvement actions.
- Conducted virtual interviews, in person interviews, and pre-screens.
- Handling decisions on placements, promotions, and new hires for my team.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Collaborated with my team to ensure program effectiveness and maintains operational forecast.
- Facilitated new employee orientations to foster positive team attitude.
- Created spreadsheets for more efficient recordkeeping.
Administrative Assistant
Zack Smith Plumbing and Contracting
01.2012 - 01.2014
- Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Conducted post-project evaluations to determine areas for improvement in future estimations.
- Utilized advanced estimation software to increase efficiency and precision in the estimation process.
- Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Administrative Assistant
IMEZ LLC
02.2010 - 01.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting customers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced customer satisfaction by efficiently scheduling appointments and managing cancellations.
- Maintained strong relationships with city officials to facilitate smooth permit approvals.
- Utilized computer programs to create invoices, letters and other documents.
Education
Managing Technical Professionals Certificate
Linkedin Learning
12.2022
Project Management Foundations Certificate
Linkedin Learning
12.2022
Recruiting Foundations Certificate
Linkedin Learning
12.2022
Associate of Science - Social Science
Palomar College
06.2015
Skills
- Healthcare Industry Knowledge
- Customer Service
- Computer Skills
- Office Administration
- Time Management
- Calendar Management
- Client Relationship Building
- Remote Work Capabilities
Timeline
Healthcare Recruiter
IQVIA Medtech
01.2022 - 10.2024
Owner/Operator
The Detail Shop
02.2014 - 01.2022
Administrative Assistant
Zack Smith Plumbing and Contracting
01.2012 - 01.2014
Administrative Assistant
IMEZ LLC
02.2010 - 01.2014
Project Management Foundations Certificate
Linkedin Learning
Recruiting Foundations Certificate
Linkedin Learning
Associate of Science - Social Science
Palomar College
Managing Technical Professionals Certificate
Linkedin Learning
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