Julia Nina Lugar
Daly City,CA
Summary
Dynamic and adaptable professional with a proven track record in customer service and cash handling, honed at Jamba Juice and other roles. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in creating engaging environments and ensuring safety, demonstrating a strong blend of organizational and interpersonal abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Staff Member
Parks and Recreation Department
South San Francisco, CA
10.2023 - Current
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
Team Member
Jamba Juice
Daly City
03.2022 - 07.2023
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained clean and orderly work environments.
Team Member
Cinemark Theaters
San Bruno, CA
10.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Education
No Degree - Biology
Skyline Community College
San Bruno06-2027
High School Diploma -
El Camino High School
South San Francisco05-2023
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Cash handling
- Customer service
- Adaptivity
- Problem-solving
Certification
CPR Certified
Timeline
Staff Member
Parks and Recreation Department
10.2023 - Current
Team Member
Jamba Juice
03.2022 - 07.2023
Team Member
Cinemark Theaters
10.2021 - 03.2022
No Degree - Biology
Skyline Community College
High School Diploma -
El Camino High School