Julianise Derancy
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Hamaspik Home Care, enhancing patient care through effective scheduling and advocacy. Demonstrated excellence in customer service and team collaboration, ensuring high satisfaction levels. Skilled in healthcare systems navigation and maintaining patient safety, with a flair for exceeding expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hamaspik Home Care
PCA.HHA
10.2024 - Current
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
C-town
Cashiers
12.2023 - 10.2024
- Contributed to increased event attendance numbers by consistently delivering high-quality entertainment that exceeded client expectations.
- Enhanced the party experience for children with tailored clown routines, resulting in satisfied clients and repeat bookings.
- Performed spectacular juggling displays and magic tricks, captivating audiences of all ages.
- Showcased strong communication skills by liaising with event organizers to coordinate performance logistics and ensure smooth execution of shows.
Education
High School Diploma -
12-2017
Skills
- Scheduling and staffing
- Professionalism and ethics
- Healthcare systems navigation
- Client advocacy
- Customer service
- Team collaboration
- Patient safety
Certification
- Home Health Aide (HHA) Certification
- First Aid Certification
- Security Officer Certification (SOC) - National Association of Safety Professionals.
Languages
Spanish
Limited Working
French
Native or Bilingual
English
Professional Working
Accomplishments
- Collaborated with team of in the development
- Documented and resolved which led
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hamaspik Home Care - PCA.HHA
10.2024 - Current
C-town - Cashiers
12.2023 - 10.2024
College Estadual Brazil - High School Diploma,