Well-qualified IT Technician with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Julian M. Jenkins
Portland,OR
Summary
Overview
10
years of professional experience
1
Certification
Work History
Ekoliving / Assistant Property Manager
04.2022 - 07.2022
Job overview
- Maintain financial records for the property and assist the manager with property operations and inspection functions
- Help with answering phones as a back-up, direct to proper party
- Conduct property inspections for various reasons and resolve issues that arise
- Assist with violation notice preparation, sending proper notices of entry
- Complete any required reports
- Prepare and send notices of entry for OR units with proper notice period, and facilitate inspections
- Resolves resident complaints and answers resident questions
- Assists in follow-up with service requests performed by the maintenance staff
- Performs other duties as necessary to meet the needs of residents, the property manager, and the properties
- Realize the maximum revenue potential of the property; timely service and enforcement of evictions for violation of the community rules and regulations that cause loss of revenues
- Move-outs to ensure collections of rent through the vacating date, ensure the timely vacating of all apartments, to minimize loss of income, inspect all vacated apartments for accurate costs of turnover, assist managers to process all final accounting in a timely manner
- Maintains positive living environments for community residents through prompt conflict resolution and consistent follow-up
- Ensure the safety, comfort and privacy of all residents, work to maintain high occupancy.
Robert Half
Facilities manager
06.2021 - 12.2021
Job overview
- Supervise clerical and administrative staff
- Set goals and deadlines for their department
- Develop, manage, and monitor records
- Recommend changes to policies or procedures to improve operations, such as reassessing supplies or recordkeeping
- Monitor facilities to make sure that they remain safe, secure, and well maintained
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
- Make sure that facilities meet environmental, health, and security standards and comply with regulations
Asurion
Cell Phone Repair Technician
09.2019 - 12.2020
Job overview
- Resolve customer issues relating to equipment problems by fixing phones by determining the most effective repair method
- Engage with and reassure customers to deliver outstanding customer service
- Met or exceeded key performance objectives including service and repair metrics
- Remote tech support through online chat
- Remote training of incoming tech support associates
Storage Partners / Assistant Property Manager
06.2019 - 09.2019
Job overview
- Provided excellent customer service,
- Maintained resident records
- Utilize proven sales techniques by offering and helping residents resolve maintenance issues
- Coordinated the apartment make-ready process,
- Leased apartments to prospective residents and managed the sales process from start to finish
- Collected rents, secured bank deposits, processed apartment security deposits and managed accurate application files
- Responsible for monthly resident retention reporting, advertising reports and devised marketing strategies
Avis / Customer Service Associate
03.2018 - 12.2018
Job overview
- Greet customers as they return their rental car
- Assisting customer in expediting the conclusion of their vehicle rental
- Ensuring customer satisfaction
- Ensuring vehicles are in good repair for rental
IT Contractor
11.2016 - 07.2017
Job overview
- Repaired and build hardware for PCs and servers
- Resolved technical issues with Windows and Android operating systems
- Provided technical support via phone and in person with customers
- Purchased and managed inventory of specialty parts
- Reviewed information and supports the compilation of information (e.g., procedures, installation, configuration) related to new technology
- Provides after hours on call support for moderately complex issues
- Supports and assists with the execution of disaster recovery and business continuity processes and events
- Analyzed and prioritized incoming requests and alerts
- Completed work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives
- Collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information.
TravTronics
Co-Owner and Operator
09.2010 - 10.2016
Job overview
- Developed and implemented branding and marketing campaign for business launch
- Managed communication, search engine optimization, public relations and advertising for company in the central Florida region
- Built customer base from beginning to 200 with 60% repeat clients
- Experience supporting Microsoft and Unix/Linux server operating systems.
Education
Collins CollegePhoenix, AZ
Associate of Arts from Fine Arts And Visual Communication
05.2017
University Overview
SUNY At AlbanyAlbany, NY
Associate of Arts from Fine Arts
05.2022
University Overview
Skills
- Staff Management
- Microsoft Office
- Activity Planning
- Administrative Leadership
- Equipment Replacement
- Creative and Adaptable
- Vendor Contracts
- Customer Satisfaction
- Staff Coordination
- Mobile Device Operation
- Recordkeeping
- Mentoring
- Effective Planning
Certification
Hardware repair. Computer building. IT Networking. Tech support. Customer service. Marketing. Social media community management. Promotional material preparation. Sales. Project acquisitions. Word processing. Advanced bookkeeping. Schedule management. Excel spreadsheet creation and management. Apple certified. Android certified.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Timeline
Ekoliving / Assistant Property Manager
04.2022 - 07.2022
Facilities manager
Robert Half
06.2021 - 12.2021
Cell Phone Repair Technician
Asurion
09.2019 - 12.2020
Storage Partners / Assistant Property Manager
06.2019 - 09.2019
Avis / Customer Service Associate
03.2018 - 12.2018
IT Contractor
11.2016 - 07.2017
Co-Owner and Operator
TravTronics
09.2010 - 10.2016
Collins College
Associate of Arts from Fine Arts And Visual Communication
SUNY At Albany
Associate of Arts from Fine Arts