Skilled property management professional with extensive experience in tenant relations, office management, and maintenance coordination, underpinned by a strong hospitality mindset and exceptional interpersonal skills. Known for creating a welcoming and supportive environment for tenants, clients, and team members alike, ensuring exceptional customer experiences at every touchpoint. Adept at building trust, fostering positive relationships, and resolving conflicts with empathy and professionalism. Combines a high goal-oriented nature with a people-first approach, consistently meeting and exceeding objectives in training, sales, and client relations. Skilled at balancing tenants' rights with business considerations to achieve financial targets while maintaining a tenant-centric focus.