Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Juliann Benavente

Novi

Summary

Dynamic professional with extensive experience at Panasonic Automotive, excelling in report generation and customer service management. Proven track record in leading audits and training teams, while ensuring compliance with industry standards. Adept at utilizing SAP and fostering cross-functional collaboration to drive business success and enhance operational efficiency.

Overview

28
28
years of professional experience

Work History

Sr. Administration Coordinator

Panasonic Automotive Systems of America
07.2014 - 10.2025

The first line of contact with the customer and factory to implement sales objectives. Complete knowledge of organizational procedures, systems and divisional business goals as required resolving issues using independent judgment for business success. Work with internal and external customers regarding account status, open issues and problem resolution. Complete all required documentation to support Customer and Sales team to be successfully conduct business. Help lead internal TS16949 and Sarbanes Oxley SOX audits with Business Operations team. Work with Manager to train new Sales Coordinators regarding job responsibility, customer requirements and processes.

Sales Coordinator III

Panasonic Automotive
07.2006 - 07.2014

Review procedures, materials, or processes to assure compliance to all specifications and standards. Validate customers build out schedules and new part forecast. I review and confirm the parts obsolescence against the customer’s implementation of discontinued parts. Maintains tools, equipment, and work areas in a neat and orderly manner and observes all work related safety practices and procedures. My main customers (FORD, GM Continental Automotive Global, Delphi and Visteon Global).

MRP Coordinator

Panasonic Automotive
07.2006 - 07.2008

The procurement of finished goods inventory. Participate in purchase order management to achieve target inventory levels. Ensure data accuracy regarding master data set up and confirmations. Analyze customers purchase order forecast and enter order requirements in PASA CCORE/Glovia. Process purchase sales inventory report (PSI) to domestic and international factories. Communicate with the factory for Expedite shipments at customers request and provide proof of all deliveries. Process domestic and international factory invoices in the import system. Ensure accurate invoices and shipping documentation is received.

Sales Coordinator II

Panasonic Automotive
07.1997 - 07.2006

Discuss & Coordinate the scheduling/shipping of PASA products with the sales account customer to maintain their company operations. Prepare & review purchases, sales & ending inventory with sales account customers. Analyze customers purchase order forecast and enter order requirements in PASA (SAP/R3).

Education

Associate of Arts -

University of Phoenix
Livonia MI
08-2004

Associate of Arts -

Pacific College
Guam
08-1993

High School Diploma -

Guam Community Vocational High School.
Guam
05-1990

Skills

  • Report generation
  • Office administration
  • Meeting facilitation
  • Document control
  • Team collaboration
  • Attention to detail
  • Time management
  • Inbound phone call handling
  • Working knowledge of SAP (CPI AND MP1), CCore (warehouse management system), Glovia (ERP), SAP (ERP), Serena system and Microsoft Word/Excel/Outlook/PowerPoint Publisher and the Internet EDI process for key accounts (GM, FORD, VOLKS WAGON, SUBARU) Analysis release for various customers Customer systems Covisint, SMART, CMMS, WERS, and Logistics web base
  • Data collection
  • Documentation and recordkeeping
  • Customer database systems
  • Processing expense reports
  • Presentation preparation
  • Data entry
  • Office inventory management
  • Correspondence management
  • Inventory management
  • Microsoft Excel
  • Meeting coordination
  • Report analysis
  • Skype
  • Information requests
  • Multitasking and organization
  • Customer service
  • Phone and email etiquette
  • Goal setting
  • Cross-functional collaboration
  • Team leadership
  • Microsoft office
  • Documentation and control
  • Customer service management
  • Business administration
  • Strategic planning
  • Motivational leadership

Interests

  • Community Cleanup

Timeline

Sr. Administration Coordinator

Panasonic Automotive Systems of America
07.2014 - 10.2025

Sales Coordinator III

Panasonic Automotive
07.2006 - 07.2014

MRP Coordinator

Panasonic Automotive
07.2006 - 07.2008

Sales Coordinator II

Panasonic Automotive
07.1997 - 07.2006

Associate of Arts -

University of Phoenix

Associate of Arts -

Pacific College

High School Diploma -

Guam Community Vocational High School.