Juliann Brandwein
Las Vegas
Summary
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intake agent
Tort Intake Professionals
Las Vegas, NV
07.2025 - 09.2025
- Managed comprehensive case evaluations to support client claims and ensure accurate processing.
Elite Member Services Agent
Resortcom
Las Vegas, NV
09.2023 - 07.2025
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Sales Associate/Customer Service
Luxury Limousines of Las Vegas
Las Vegas, NV
03.2023 - 09.2023
- Assisted in coordinating transportation logistics for events, maintaining timely and efficient service delivery.
Promotions
Prestige Travel & Cruises
Las Vegas, NV
09.2022 - 02.2023
- Cruise sales, cruise knowledge, building cruise promotions for website for consumer and sales agents.
American Express Platinum Travel Counselor
TELUS International
Las Vegas, NV
02.2022 - 09.2022
- Managed booking processes using industry-specific software to optimize client satisfaction and efficiency.
Warehouse Associate
Amazon.com
North Las Vegas, NV
04.2021 - 04.2022
- Managed inventory levels through precise tracking and organization of products.
Receptionist
L’mour Nail and Spa
Aiea, HI
06.2020 - 02.2021
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
Team Member
Pups of War
Honolulu, HI
10.2019 - 06.2020
- Assisted in training new staff on operational procedures and product knowledge.
Paint Instructor
MAI TAI'S AND MONET
'Ewa Beach, HI
04.2015 - 02.2021
- Designed and implemented interactive workshops aimed at enhancing hands-on learning for a variety of learners.
Education
High School -
CHAPARRAL HIGH SCHOOL
Las Vegas, NVMedical Office Information Technology -
ACADEMY OF HEALING ARTS
Las Vegas, NVCriminal Justice - undefined
EVEREST COLLEGE
Colorado Springs, COSkills
- Artistic expression through painting
- Healthcare billing
- Sales proficiency
- Customer service
- Strategic negotiation skills
- Client relationship management
- Social media engagement
- Warehouse operations proficiency
- Client assistance
- E-commerce
- Product demonstration
- Engaging presentation skills
- Grammar Experience
- ICD-9
- Medical Coding
- Client support
- English
- Healthcare administration experience
- Computer literacy
- HIPAA
- Filing
- Medical terminology
- Accurate data entry
- Windows proficiency
- Mobile devices
- Communication skills
- Professional phone communication
- Inventory control
- Medical Receptionist
- Leadership
- Multi-line Phone Systems
- Medical Records
- Microsoft Excel
- Insurance Verification
- Educational guidance
- Efficient time management
- Patient appointment coordination
- Google Docs
- Proficient in keyboarding
- SKILLS & ABILITIES Customer service
- Fundamental mathematics
- Software troubleshooting
- Dental Receptionist
- Hospitality
Certification
Driver's License
Timeline
Intake agent
Tort Intake Professionals
07.2025 - 09.2025
Elite Member Services Agent
Resortcom
09.2023 - 07.2025
Sales Associate/Customer Service
Luxury Limousines of Las Vegas
03.2023 - 09.2023
Promotions
Prestige Travel & Cruises
09.2022 - 02.2023
American Express Platinum Travel Counselor
TELUS International
02.2022 - 09.2022
Warehouse Associate
Amazon.com
04.2021 - 04.2022
Receptionist
L’mour Nail and Spa
06.2020 - 02.2021
Team Member
Pups of War
10.2019 - 06.2020
Paint Instructor
MAI TAI'S AND MONET
04.2015 - 02.2021
Criminal Justice - undefined
EVEREST COLLEGE
High School -
CHAPARRAL HIGH SCHOOL
Medical Office Information Technology -
ACADEMY OF HEALING ARTS