Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliann Froehlich

Milford,IL

Overview

29
29
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
02.2024 - Current
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Responded quickly to emergency situations to assess and deflect issues.

Home Care Provider

Myself
05.2020 - 01.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted patients with self-administered medications.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed individual care plans for clients based on specific needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Machine Operator

Silgan Containers
12.2015 - 05.2020
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Complied with company and OSHA safety rules and regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Assessed readings from recording instruments, and other indicators and watched for warning signals.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Quickly shut down equipment in emergency situations following protocols.
  • Suggested specific ideas for process, productivity and safety improvements.

Temp Worker

Express Employment
03.2010 - 12.2015
  • Helped maintain accurate production record by documenting run totals and materials used.
  • Labeled completed products with standard production information based on each product type.
  • Referred to work orders to determine amount and type of materials needed for each order.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Removed items of deficient quality from line to maintain standards.
  • Balanced boxes on pallets to prevent shifting and damage.
  • Checked raw materials and completed work for defects affecting product quality.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased customer service success rates by quickly resolving issues.

Truck Driver

D & G Logistics
01.1997 - 01.2010
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Fostered positive working relationships with regular customers.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Education

High School Diploma - General Studies

West Leyden High School / Triton College
Northlake IL / River Grove, IL

Skills

  • Licensed security guard
  • Compassionate caregiver
  • Skilled machine operator
  • Freight handling
  • Warehouse operations
  • Professional delivery driving
  • Customer service in retail
  • Customer service expertise

Certification

Perc Card

CPR and related certificates

Cyber Security

many related security certificates

Timeline

Security Officer

Allied Universal
02.2024 - Current

Home Care Provider

Myself
05.2020 - 01.2024

Machine Operator

Silgan Containers
12.2015 - 05.2020

Temp Worker

Express Employment
03.2010 - 12.2015

Truck Driver

D & G Logistics
01.1997 - 01.2010

High School Diploma - General Studies

West Leyden High School / Triton College
Juliann Froehlich