Juliann Froehlich
Milford,IL
Overview
29
29
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
02.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Home Care Provider
Myself
05.2020 - 01.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with self-administered medications.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Developed individual care plans for clients based on specific needs.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Machine Operator
Silgan Containers
12.2015 - 05.2020
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Complied with company and OSHA safety rules and regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Assessed readings from recording instruments, and other indicators and watched for warning signals.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Quickly shut down equipment in emergency situations following protocols.
- Suggested specific ideas for process, productivity and safety improvements.
Temp Worker
Express Employment
03.2010 - 12.2015
- Helped maintain accurate production record by documenting run totals and materials used.
- Labeled completed products with standard production information based on each product type.
- Referred to work orders to determine amount and type of materials needed for each order.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Removed items of deficient quality from line to maintain standards.
- Balanced boxes on pallets to prevent shifting and damage.
- Checked raw materials and completed work for defects affecting product quality.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
Truck Driver
D & G Logistics
01.1997 - 01.2010
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Protected people and equipment from hazardous materials by using correct procedures.
- Fostered positive working relationships with regular customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Education
High School Diploma - General Studies
West Leyden High School / Triton College
Northlake IL / River Grove, ILSkills
- Licensed security guard
- Compassionate caregiver
- Skilled machine operator
- Freight handling
- Warehouse operations
- Professional delivery driving
- Customer service in retail
- Customer service expertise
Certification
Perc Card
CPR and related certificates
Cyber Security
many related security certificates
Timeline
Security Officer
Allied Universal
02.2024 - Current
Home Care Provider
Myself
05.2020 - 01.2024
Machine Operator
Silgan Containers
12.2015 - 05.2020
Temp Worker
Express Employment
03.2010 - 12.2015
Truck Driver
D & G Logistics
01.1997 - 01.2010
High School Diploma - General Studies
West Leyden High School / Triton College