Juliann N. Jackson
Houston,TX
Summary
Dynamic and results-driven professional with expertise in office procedures and project management, consistently exceeding expectations through strong planning and problem-solving abilities. Highly adaptable to change, demonstrating exceptional attention to detail and a robust work ethic in fast-paced environments. Proven track record of effectively managing multiple project schedules while ensuring seamless operations. Committed to delivering high-quality results that drive organizational success.
Overview
20
20
years of professional experience
Work History
Production Planner
Burckhardt Compression
03.2016 - 11.2016
- Developed production schedules to optimize workflow and reduce lead times.
- Led cross-functional meetings to align production goals with company objectives.
- Coordinated with procurement and inventory teams to ensure material availability.
- Utilized ERP systems for tracking production progress and inventory levels effectively.
- Analyzed demand forecasts to adjust production plans accordingly.
- Monitored daily schedules to foster on-time completion of finished products.
IT Project Management Office
Burckhardt Compression
05.2015 - 03.2016
- Provided comprehensive support across the project lifecycle, from conception to completion.
- Partnered with cross-functional teams to define project scope, resource allocation, and budget forecasts.
- Assisted with formulating comprehensive project plans.
- Proactively assessed and mitigated project risks and challenges through robust risk management plans.
Front Desk Administrator
Burckhardt Compression
12.2013 - 05.2015
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Coordination of events and meetings, ensuring seamless logistics and positive outcomes.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
- Increased overall productivity by efficiently managing schedules and appointments for multiple executives.
- Coordinated travel arrangements for staff members, ensuring timely bookings and cost-effective options.
- Conducted regular inventory checks on supplies allowing proactive restocking before depletion caused delays.
- Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Independent Catastrophe Adjuster – Property
Pilot Catastrophe Services - Liberty Mutual Insurance
01.2012 - 01.2013
- Led assessment of complex claims, ensuring compliance with company policies and regulatory standards.
- Reconciled damage repair estimates and prepared summary reports
- Collaborated with policyholders to gather necessary documentation for efficient claims processing.
Independent Catastrophe Adjuster – Auto
E.A. Renfroe & Company Catastrophe Services – State Farm Insurance
02.2011 - 01.2012
- Listened attentively to customer needs and exhibited empathy during difficult situations.
- Analyzed complex claims to determine coverage and liability for auto damage incidents.
- Collaborated with insurance representatives and clients to facilitate effective claim resolutions.
Receptionist
Rosetta Resources
01.2010 - 01.2011
- Managed multi-line phone system, directing calls to appropriate departments and ensuring prompt responses.
- Coordinated scheduling for meetings and appointments, optimizing executive calendars for efficiency.
- Assisted in onboarding new staff by providing orientation materials and introducing team members.
- Handled incoming correspondence, prioritizing urgent matters to enhance communication flow within the office.
Education
Masters of Business Administration - Business Administration
Grand Canyon University
Phoenix, AZ09.2025
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix05.2022
Skills
- Efficient production scheduling
- Effective team communication
- Proficient in SAP software
- Inventory management
- Skilled in Microsoft Office
- Experienced with MS Project
- Effective verbal communication
- Effective written communication
- Strong organizational abilities
- Effective time management
- Skilled in customer support
- Adaptable problem-solver
- Inventory management strategy
- Proficient in managing multiple tasks
- Strategic task management
Timeline
Production Planner
Burckhardt Compression
03.2016 - 11.2016
IT Project Management Office
Burckhardt Compression
05.2015 - 03.2016
Front Desk Administrator
Burckhardt Compression
12.2013 - 05.2015
Independent Catastrophe Adjuster – Property
Pilot Catastrophe Services - Liberty Mutual Insurance
01.2012 - 01.2013
Independent Catastrophe Adjuster – Auto
E.A. Renfroe & Company Catastrophe Services – State Farm Insurance
02.2011 - 01.2012
Receptionist
Rosetta Resources
01.2010 - 01.2011
Masters of Business Administration - Business Administration
Grand Canyon University
Bachelor of Science - Applied Management
Grand Canyon University