JULIAN N. OJIAKO
ELGIN,SC,SC
Summary
Dynamic Pharmaceutical Director with a proven track record at Redemption Pharmacy and Healthshop Ltd, excelling in strategic planning and operations management. Expert in relationship building and team management, I have successfully enhanced operational efficiency and customer satisfaction while optimizing financial performance and fostering professional growth within high-performing teams.
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
28
28
years of professional experience
Work History
Associate
WALMART DISTRIBUTION CENTER
05.2025 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Mentored new associates in best practices for inventory management and equipment operation.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Coordinated team efforts to meet tight deadlines for order fulfillment and distribution.
- Trained staff on use of warehouse management systems to streamline logistics processes.
- Led cross-functional teams in initiatives aimed at improving service delivery standards.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Administrative/Authorization Associate
MIDLANDS NEUROLOGY AND PAIN ASSOCIATES
04.2024 - Current
- Processed patient insurance authorizations efficiently to ensure timely access to care.
- Collaborated with healthcare providers to gather necessary documentation for authorization requests.
- Maintained accurate records of authorizations and denials in electronic health record systems.
- Reviewed complex cases to determine eligibility and facilitate necessary appeals for denied claims.
- Implemented workflow improvements that reduced authorization turnaround times significantly.
- Analyzed trends in authorization denials to recommend strategies for future approvals.
- Led initiatives to streamline communication between clinical staff and insurance companies for better outcomes.
- Supported company growth by promptly processing an increasing volume of authorization requests without compromising accuracy or quality.
Pharmaceutical Director
REDEMPTION PHARMACY AND HEALTHSHOP LTD
02.2004 - 10.2023
- Led strategic initiatives to enhance operational efficiency and customer satisfaction.
- Developed and implemented policies to ensure compliance with regulatory standards.
- Oversaw budgeting processes, optimizing financial performance across departments.
- Managed vendor relationships, negotiating contracts to reduce costs and improve service quality.
- Directed team training programs, fostering professional development and enhancing staff capabilities.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Market Development Executive
May and Baker Nigeria PLC/Sanofi-Aventis
08.1998 - 10.2003
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Streamlined project workflows, resulting in improved collaboration and reduced turnaround times for deliverables.
- Mentored junior staff, fostering professional growth and enhancing team performance through skill development.
- Analyzed market trends to inform product development strategies, driving innovation within the organization.
- Cultivated relationships with key stakeholders, enhancing communication channels and fostering collaborative partnerships.
- Implemented performance metrics to monitor progress against strategic goals, ensuring alignment with company objectives.
Medical Representative
MAY AND BAKER NIGERIA PLC
09.1997 - 08.1998
- Developed and maintained strong relationships with healthcare professionals to enhance product visibility.
- Delivered product presentations to medical staff, addressing inquiries and providing comprehensive information.
- Conducted market analysis to identify trends, informing strategic planning for territory management.
- Collaborated with cross-functional teams to execute marketing campaigns and promotional activities effectively.
- Monitored competitor activities and market dynamics, adjusting strategies to maximize sales opportunities.
- Implemented feedback mechanisms from customers to improve service delivery and product offerings.
- Led initiatives that streamlined reporting processes, enhancing accuracy in sales forecasting and performance tracking.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
Education
Master of Science - PHARMACEUTICAL SCIENCES
UNIVERSITY OF NIGERIA, NSUKKA
NSUKKA,ENUGU STATE05-1995
High School Diploma -
ST CHARLES SPECIAL SCIENCE SCHOOL
ONITSHA,ANAMBRA STATE07-1989
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Team management
- Creativity and innovation
- Operations management
Timeline
Associate
WALMART DISTRIBUTION CENTER
05.2025 - Current
Administrative/Authorization Associate
MIDLANDS NEUROLOGY AND PAIN ASSOCIATES
04.2024 - Current
Pharmaceutical Director
REDEMPTION PHARMACY AND HEALTHSHOP LTD
02.2004 - 10.2023
Market Development Executive
May and Baker Nigeria PLC/Sanofi-Aventis
08.1998 - 10.2003
Medical Representative
MAY AND BAKER NIGERIA PLC
09.1997 - 08.1998
Master of Science - PHARMACEUTICAL SCIENCES
UNIVERSITY OF NIGERIA, NSUKKA
High School Diploma -
ST CHARLES SPECIAL SCIENCE SCHOOL