Professional medical receptionist with EMR experience. Excellent customer service and office administrative skills. Organized, self-starter and always ready to go the extra mile.
Overview
27
27
years of professional experience
Work History
Receptionists/Medical Scheduler
Physical Therapy
Tyler
07.2024 - Current
Greet patients and visitors warmly upon arrival
Provided excellent customer service by addressing patient concerns and inquiries effectively.
Managed appointment scheduling using electronic health record systems efficiently.
Answered phone calls and directed inquiries to appropriate staff members promptly.
Processed patient referrals within 10 days of initial appointment.
Receptionist/PRN
Buckner Westminster Independent Living
Longview
05.2023 - 05.2024
Greeted residents and visitors with warmth and professionalism.
Managed incoming calls, directing them to appropriate staff members.
Scheduled daily transportation for resident's.
Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Property Manager
Various Property Management Companies
Dallas
01.1999 - 11.2022
Managed daily operations of residential and commercial properties efficiently.
Coordinated tenant communications and addressed inquiries promptly.
Developed social media and marketing plans.
Prepared detailed budgets and financial reports for properties.
Recommended clarifications and changes in program policies to director of property management.
Oversaw maintenance requests and ensured timely resolutions.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.