Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliann Pike

Tyler

Summary

Professional medical receptionist with EMR experience. Excellent customer service and office administrative skills. Organized, self-starter and always ready to go the extra mile.

Overview

27
27
years of professional experience

Work History

Receptionists/Medical Scheduler

Physical Therapy
Tyler
07.2024 - Current
  • Greet patients and visitors warmly upon arrival
  • Provided excellent customer service by addressing patient concerns and inquiries effectively.
  • Managed appointment scheduling using electronic health record systems efficiently.
  • Answered phone calls and directed inquiries to appropriate staff members promptly.
  • Processed patient referrals within 10 days of initial appointment.

Receptionist/PRN

Buckner Westminster Independent Living
Longview
05.2023 - 05.2024
  • Greeted residents and visitors with warmth and professionalism.
  • Managed incoming calls, directing them to appropriate staff members.
  • Scheduled daily transportation for resident's.
  • Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.

Property Manager

Various Property Management Companies
Dallas
01.1999 - 11.2022
  • Managed daily operations of residential and commercial properties efficiently.
  • Coordinated tenant communications and addressed inquiries promptly.
  • Developed social media and marketing plans.
  • Prepared detailed budgets and financial reports for properties.
  • Recommended clarifications and changes in program policies to director of property management.
  • Oversaw maintenance requests and ensured timely resolutions.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.

Education

Associate of Arts - Liberal Arts

Panola College
Carthage, Tx

Skills

  • Customer service
  • Professional and polished presentation
  • Multi-line telephone skills
  • Office administration
  • Appointment scheduling
  • Electronic health records
  • Attention to detail
  • Time management

Timeline

Receptionists/Medical Scheduler

Physical Therapy
07.2024 - Current

Receptionist/PRN

Buckner Westminster Independent Living
05.2023 - 05.2024

Property Manager

Various Property Management Companies
01.1999 - 11.2022

Associate of Arts - Liberal Arts

Panola College