Juliann Pike
Tyler,TX
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator/Receptionist
FCPT
07.2024 - 10.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
Receptionist
Buckner Westminster Place
05.2023 - 05.2025
- Greeted residents and visitors with warmth and professionalism.
- Managed incoming calls, directing them to appropriate staff members.
- Scheduled daily transportation for resident's.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Manager/ Assistant Manager
Portico Property Management
09.2021 - 11.2022
- Report
- Oversaw daily operations, ensuring adherence to property management standards and regulations.
- Managed tenant relations, addressing concerns promptly to maintain high satisfaction levels and retention rates.
- Improved marketing to attract new customers and promote business.
Property Manager
Disciple Homes Senior Living
03.2019 - 03.2021
- Managed daily operations of senior living properties, ensuring compliance with regulations and quality standards.
- Oversaw property maintenance and repairs, coordinating with vendors to enhance resident satisfaction and safety.
- Introduced prospective tenants to types of units available and performed tours of premises.
Property Manager
Estes-Manning
11.2014 - 12.2018
- Developed and implemented resident engagement programs, fostering community relationships and improving overall experience.
- Conducted regular property inspections, identifying areas for improvement and ensuring adherence to safety protocols.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
Education
Associate - Liberal Arts
Panola College
Carthage, TXSkills
- Customer engagement and support
- Problem-solving
- Verbal and written communication
- Strong work ethic
- Scheduling proficiency
- Effective multitasking
- Confidentiality requirements
- Referral coordination
- Proficient in EMR SYSYEMS
Certification
- CAM Classes
- Completed all CAM I & CAM II classes
Timeline
Scheduling Coordinator/Receptionist
FCPT
07.2024 - 10.2025
Receptionist
Buckner Westminster Place
05.2023 - 05.2025
Manager/ Assistant Manager
Portico Property Management
09.2021 - 11.2022
Property Manager
Disciple Homes Senior Living
03.2019 - 03.2021
Property Manager
Estes-Manning
11.2014 - 12.2018
Associate - Liberal Arts
Panola College