Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Juliann Sypolt

Minneola,FL

Summary

Dynamic security professional with a proven track record at Contemporary Services Company, excelling in crowd management and customer service. Recognized for training and mentoring staff while ensuring safety at high-profile events. Skilled in multitasking and strategic planning, consistently enhancing guest experiences and maintaining order under pressure.

Overview

17
17
years of professional experience

Work History

Supervisor - Security/Event Security Guard

Contemporary Services Company
08.2023 - Current
  • Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
  • Mentored junior staff members in their career development, sharing knowledge from experience in the field.
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Participated in staff meetings, special events, and professional development activities.

Security/Event Security Guard

Contemporary Services Company
04.2023 - Current
  • Received commendations from supervisors for exemplary performance in maintaining order during challenging situations at various events.
  • Supported crowd control efforts during sold-out concerts while remaining respectful of attendee rights.
  • Assisted in the successful execution of high-profile events by providing exceptional security support to organizers and VIP guests.
  • Conducted regular patrols throughout event venues, promptly addressing any concerns or incidents that arose onsite.

Escrow Assistant

Ticor Title of Nevada, Inc.
07.2008 - 11.2022
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Handling sensitive financial information securely, protecting both client's privacy and company reputation.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Assisted in training new employees on company procedures and best practices, promoting teamwork within the office environment.
  • Efficiently processed incoming funds from Buyers/Lenders and disbursed funds upon closing transactions successfully.

Education

Criminal Justice

Diablo Valley College
Pleasant Hill, CA

Skills

  • Training and mentoring
  • Multitasking abilities
  • Professionalism
  • Reliability
  • Continuous improvement
  • Customer service
  • Strategic planning

Accomplishments

  • Supervising high profile residencies at Caesar's Colosseum Las Vegas.
  • Supervisor for the LiveNation VIP area during Super Bowl LVIII at Allegiant Stadium, Las Vegas.
  • CERT certified

Timeline

Supervisor - Security/Event Security Guard

Contemporary Services Company
08.2023 - Current

Security/Event Security Guard

Contemporary Services Company
04.2023 - Current

Escrow Assistant

Ticor Title of Nevada, Inc.
07.2008 - 11.2022

Criminal Justice

Diablo Valley College

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