Juliann Whittington
Bear,DE
Summary
Hardworking Medical Assistant bringing 30+ years of expertise in Front Office Skills, Patient Care, Patient Testing Set up, Setting Up Scheduling for multiple Doctors Interactions and making Patients feel at ease and taking care of their needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining office in alignment with regulatory guidelines.
Overview
22
22
years of professional experience
Work History
Medical Assistant Supervisor
Dr. Anthony Vasile
701 Foulk Rd. Wilmington, De. 19803
10.2013 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Dr. Nicholas Biasotto
620 Stanton Christiana Rd. #205 Newark, De. 19713
02.2008 - 10.2013
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Owner of Daycare
Self-employeed
3 Sarah Ct. Bear, De. 19701
01.2002 - 02.2008
- Improved daycare operations by implementing efficient scheduling and staff management practices.
- Enhanced parent satisfaction through open communication channels and regular updates on child progress.
- Developed curriculum for various age groups, ensuring appropriate educational and recreational activities.
- Maintained a safe and nurturing environment, adhering to state licensing regulations and standards.
Education
Associate of Applied Science - Medical Assisting
Delaware County Community College
Media, PA09.1987
Skills
- Medical terminology proficiency
- Scheduling and appointment setting
- Regulatory compliance understanding
- Inventory and supply management
- Quality assurance monitoring
- Problem-solving capabilities
- Multitasking and prioritization
- Data entry and documentation
- HIPAA compliance knowledge
- Team building and motivation
- Electronic health records management
- Excellent communication
- Clinical skills expertise
- Patient care coordination
- Insurance verification
- First aid and CPR certified
- Customer service orientation
- Strong leadership
- Vital signs monitoring
- Data Collection
Timeline
Medical Assistant Supervisor
Dr. Anthony Vasile
10.2013 - Current
Medical Assistant
Dr. Nicholas Biasotto
02.2008 - 10.2013
Owner of Daycare
Self-employeed
01.2002 - 02.2008
Associate of Applied Science - Medical Assisting
Delaware County Community College