Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Urban Greek Crew Member
03.2021 - Current
Greeted customers at counter to fulfill requests and answer questions.
Monitored food quality and freshness throughout day.
Developed and maintained positive relationships with customers to enhance service.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Cleaned and organized kitchen, dining and service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Ensured consistency in presentation of dishes by closely following plating guidelines.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Dunkin Donuts Crew Member
08.2019 - 03.2020
I greeted customers as they came into the store
I acquired the necessities to prepare coffees and food
Cleaned the store and machines daily
Operated the POS system to take down and start orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Collaborated with team members to complete orders.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Stocked shelves to organize aisles in assigned department.
Brewed coffee and tea and changed out drink station syrups.
Filled out daily shift log to record amount of food prepared, used and leftover.
Documented customer orders and conveyed special requests to kitchen staff.
Worked front counter, drive-thru and other areas.
Dunkin Donuts Crew Member
08.2019 - 03.2020
I greeted customers as they came into the store and on the drive-thru microphone
I acquired the necessities to prepare coffees and food
Cleaned the store and machines daily
Operated the POS system to take down and start orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Collaborated with team members to complete orders.
Stocked shelves to organize aisles in assigned department.
Brewed coffee and tea and changed out drink station syrups.
Documented customer orders and conveyed special requests to kitchen staff.