Julianna Carfagno
Audubon,US
Summary
Motivated and customer-focused professional with progressive leadership experience in retail and food service environments. Proven success managing teams, driving operational efficiency, delivering exceptional service, and supporting employee development. Currently pursuing growth opportunities in management, with a strong foundation in team leadership, customer excellence, and operational efficiency. Motivated professional with a successful track record of developing, enhancing, and maintaining strong working relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Operations Management Trainee
Wegmans Food Markets
Cherry Hill
01.2024 - Current
- Ongoing development in leadership and store operations, emphasizing department strategy, labor efficiency, and staff development
- Cultivate leadership skills, fostering team development
- Fostered a positive work environment by implementing regular performance reviews, enhancing team morale, and engagement.
- Supported numerous store grand openings in various departments.
Service Team Lead
Wegmans Food Markets
Cherry Hill
08.2023 - 01.2024
- Streamlined daily operations by overseeing 200+ front-end employees, enhancing workflow efficiency and improving customer service ratings.
- Trained and mentored team members to meet performance goals
- Support scheduling and labor management efforts to align with business needs
Store Operations Management Intern
Wegmans Food Markets
Cherry Hill
05.2023 - 08.2023
- Calculated and adjusted payroll to ensure accurate allocation during interdepartmental transfers
- Lead department strategy enhancing efficiency
- Optimize labor use for improved store operations
Deli Customer Service
Wegmans Food Markets
Cherry Hill
03.2022 - 05.2023
- Maintained clean, organized, and well-stocked displays while adhering to food safety standards
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Team member
P&S Ravioli Co.
Haddon Heights
01.2020 - 01.2022
- Prepared made-to-order sandwiches and stock inventory to maintain availability
- Contributed to a clean and efficient work environment
Education
Business -
Camden County College
Blackwood, NJ08.2022
High School Diploma -
Audubon High School
Audubon06.2022
Skills
- Customer Service
- Team Leadership
- Operations Management
- Food Safety
- Performance Management
- Labor Management
- Scheduling
- Leadership development
- Team building
Certification
Certified Food Safety Manager (ServeSafe), National Registry of Food Safety Professionals, 11/01/24, 11/01/29
Timeline
Store Operations Management Trainee
Wegmans Food Markets
01.2024 - Current
Service Team Lead
Wegmans Food Markets
08.2023 - 01.2024
Store Operations Management Intern
Wegmans Food Markets
05.2023 - 08.2023
Deli Customer Service
Wegmans Food Markets
03.2022 - 05.2023
Team member
P&S Ravioli Co.
01.2020 - 01.2022
Business -
Camden County College
High School Diploma -
Audubon High School
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