Julianna Colella
Marana,AZ
Summary
Skilled in child development support and group leadership, I excelled at Klingberg Family Centers by implementing tailored treatment plans, enhancing client outcomes. My proactive approach and ability to manage care across diverse settings demonstrate my leadership skills, encouraging improvements in client well-being and operational efficiency.
Overview
16
16
years of professional experience
Work History
Childcare Provider
Melissa Manoogian
Oro Valley, Arizona
05.2023 - Current
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Observed children's behavior and development, communicate information with parents.
Sales Associate
Anthropologie
Tucson, Arizona
02.2016 - 10.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
Medical Assistant
Ajo Community Health Center
Ajo, Arizona
06.2011 - 11.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
Group Home Live in Caregiver - Child and Youth
Klingberg Family Centers
New Britain, Connecticut
09.2008 - 04.2011
- Provided direct care and support to residents in a group home setting.
- Assisted with daily living activities such as bathing, dressing, grooming and meal preparation.
- Maintained accurate records of clients' medical information and treatment plans.
- Collaborated with other staff members to ensure effective communication between departments.
- Conducted recreational activities such as sports, arts and crafts, music. to promote overall wellbeing of the residents.
- Organized educational programs to help residents develop skills needed for independent living.
- Provided emotional support and guidance to individuals experiencing difficulties or crises situations.
- Facilitated family visits by providing transportation services when necessary.
- Supervised outings to ensure safety of the residents during community events or trips.
- Implemented behavior management strategies when needed for challenging behaviors.
- Engaged in regular interactions with individuals to assess their needs and provide appropriate interventions.
- Participated in team meetings to discuss individual case plans and outcomes.
- Monitored medication administration schedules and administered medications as prescribed by physicians.
- Arranged appointments with healthcare professionals for medical checkups or follow up visits as needed.
- Coordinated referrals between various agencies providing social services to ensure continuity of care.
- Provided crisis intervention services when needed including de-escalation techniques and supportive counseling services.
- Worked with at-risk youth in residential facilities.
- Remained level-headed and proactive during emergency situations.
- Conversed with residents to promote social interaction and reinforce positive behaviors.
- Implemented behavior modification techniques to maintain calm milieu.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Acted as role model for clients by exhibiting positive behaviors.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
Education
Some College (No Degree) - Nursing
Maranatha Baptist Bible College
Watertown, WisconsinSome College (No Degree) - Nursing
Southern Connecticut State University
New Haven, CTSome College (No Degree) - Certified Nurse Assistant
Wallingford Adult Education
Wallingford, CTSkills
- Child development support
- Group leadership
- Classroom recordkeeping
- Housekeeping
- Care management
- Recreation planning
Timeline
Childcare Provider
Melissa Manoogian
05.2023 - Current
Sales Associate
Anthropologie
02.2016 - 10.2016
Medical Assistant
Ajo Community Health Center
06.2011 - 11.2015
Group Home Live in Caregiver - Child and Youth
Klingberg Family Centers
09.2008 - 04.2011
Some College (No Degree) - Nursing
Maranatha Baptist Bible College
Some College (No Degree) - Nursing
Southern Connecticut State University
Some College (No Degree) - Certified Nurse Assistant
Wallingford Adult Education
Similar Profiles
Alyssa WilsonAlyssa Wilson
Medical Assistant at Manoogian OrthopedicMedical Assistant at Manoogian Orthopedic
David CaldwellDavid Caldwell
Secondary English Teacher at Alex And Marie Manoogian SchoolSecondary English Teacher at Alex And Marie Manoogian School
Hayk ManukyanHayk Manukyan
Founding Director at Manoogian SchoolFounding Director at Manoogian School