Julianna Farias
El Cajon,CA
Summary
In response to your job announcement, I am enclosing my resume for your review. I am certain I would be a perfect fit for the position at hand. I possess very good listening skills, am not afraid to ask questions, and am extremely straightforward, acting as a key problem solver when issues may arise. I enjoy the fast paced environment and seem to flourish in that type of environment. I work quickly and efficiently under pressure, and truly enjoy being busy. The position you are looking to fill reads to me as exactly the kind of opportunity for which I have been searching. Please review my attached resume and contact me at your convenience. I thank you for your consideration, and look forward to hearing from you.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Pristine Restoration
11.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Direct Care Relief Staff
Turman's Guest Homes
01.2016 - Current
- Provides personal assistance/non-medical attention, emotional support, or other personal care
- Perform general housekeeping duties, such as cooking, cleaning, washing clothes and dishes
- Administer bedside and personal care, such as ambulation and personal hygiene assistance
- Instruct and advise clients on issues such as household cleanliness, hygiene and nutrition
- Manage any unanticipated events or unstable situations
- Plan, shop for, and prepare meals, including special diets
- Communicate with supervisors, co-workers, by telephone, in written form, e-mail, or in person
- Provides personal assistance/non-medical attention, emotional support, or other personal care
- Instruct and advise clients on issues such as household cleanliness, hygiene and nutrition
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform related duties as assigned.
Key Holder Supervisor
Lane Bryant
09.2018 - 03.2021
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Processed cash, credit, debit, and check payments.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
Sandwich Artist
Subway
01.2018 - 06.2018
- Prepares food neatly, accurately and in a timely manner
- Demonstrates a complete understanding of menu items and explains it to guests accurately
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
- Cleans as directed
- Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests
- Accounts for cash flow and inventory during the shift
- Adheres to proper food handling, safety and sanitization standards while preparing food, servicing food and clean up.
Seasonal Sales Associate
Rue21
01.2017 - 01.2017
- Greeting and assisting shoppers
- Ringing up purchases
- Answering questions about merchandise and promotions
- Fitting room assistance and ensure the cleanliness and visual appeal of store.
Education
General Education -
Granite Hills High School
El Cajon, CA06.2016
Skills
- Strive for continued excellence
- Strong communication skills
- I am a self-starter
- Eager to learn new things
- Dependable
- Motivated
- Very energetic
- Detail oriented
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Internet Savvy
- Social Media Savvy
- Professional appearance
- Very dependable
- Flexible
- Considerate
- Trustworthy
Volunteer Experience
- The George G. Glenner Alzheimer's Family Centers, Inc., 2012-01-01, 2012-12-31, Minor office help, i.e., filing, shredding, creating labels, copying & faxing., Minor janitorial services, i.e., taking out trash, stocking supplies, cleaning bathrooms, cleaning countertops., Provide activities with Alzheimer's Patients, Serve lunch to patients with Alzheimer's
- Seacrest At Home, 2014-01-01, Present, Minor office help, i.e., filing, shredding, creating labels, copying & faxing., Minor janitorial services, i.e., taking out trash, stocking supplies, cleaning bathrooms, cleaning countertops.
- Teamsters Local 542, 2012-01-01, Present, Minor office help, i.e., filing, shredding, creating labels, copying & faxing., Greeting customers, checking customers in, ensures customers satisfaction, answering customers questions, helping customers resolve problems
Timeline
Administrative Assistant
Pristine Restoration
11.2020 - Current
Key Holder Supervisor
Lane Bryant
09.2018 - 03.2021
Sandwich Artist
Subway
01.2018 - 06.2018
Seasonal Sales Associate
Rue21
01.2017 - 01.2017
Direct Care Relief Staff
Turman's Guest Homes
01.2016 - Current
General Education -
Granite Hills High School