Julianna Filippone
Narragansett,RI
Summary
Hardworking waitress with several years of experience and a solid background in the food service industry. Experience with different types of clientele. Prioritizes the needs of customers while providing excellent and speedy service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Aldo’s Restaurant
Block Island, Rhode Island
07.2021 - 08.2024
- Provided food and drink service to customers quickly and efficiently.
- Briefed customers on special deals and new menu items.
- Trained new staff members.
- Received orders from guests and communicated the orders to the kitchen and bar.
- Operated a POS system.
- Closed out checks using a credit card machine or cash.
- Assisted in seating guests and clearing tables.
- Provided attentive customer service by addressing concerns promptly.
- Assisted other employees when help was needed.
Waitress
The Haversham Tavern
Westerly, Rhode Island
05.2023 - 04.2024
- Memorized and communicated daily specials to the customers.
- Assisted in expediting and bussing during peak hours.
- Provided food and drink service to customers quickly and efficiently.
- Received orders from guests and communicated the orders to the kitchen and bar.
- Operated a POS system.
- Closed out checks using a credit card machine or cash.
- Assisted in seating guests and clearing tables.
- Provided attentive customer service by addressing concerns promptly.
- Assisted other employees when help was needed.
Server and Assistant
Private Family
Jupiter Island, Florida
03.2020 - 09.2022
- Acquired provisions for the household and kitchen.
- Planned dinner parties.
- Worked alongside a chef to ensure consistent and helpful service.
- Served lunch, hors d'oeuvres, dinner, and dessert daily for family.
Food/Wine Store Attendant
Jupiter Island Club
Hobe Sound, Florida
10.2019 - 03.2020
- Communicated with club members.
- Assisted members with placing food and wine orders.
- Worked with other staff members to accommodate the needs of the members.
- Suggested wine and food pairings.
- Memorized specific member orders.
- Operated POS system.
Waitress
New Dragon
Narragansett, Rhode Island
12.2018 - 06.2019
- Provided food and drink service to customers quickly and efficiently.
- Received orders from guests and communicated the orders to the kitchen and bar.
- Operated a POS system.
- Closed out checks using a credit card machine or cash.
- Assisted in seating guests and clearing tables.
- Provided attentive customer service by addressing concerns promptly.
- Assisted other employees when help was needed.
Education
Psychology
Rhode Island College
Rhode Island09-2027
Degree -
South Kingstown High School
Rhode Island06.2018
Skills
- Customer Service
- Menu Recommendations
- Order Accuracy
- Safe Food Handling
- Point of Sale (POS) system operations
- Check payment processing
Certification
- TIPS Certification
Timeline
Waitress
The Haversham Tavern
05.2023 - 04.2024
Waitress
Aldo’s Restaurant
07.2021 - 08.2024
Server and Assistant
Private Family
03.2020 - 09.2022
Food/Wine Store Attendant
Jupiter Island Club
10.2019 - 03.2020
Waitress
New Dragon
12.2018 - 06.2019
Psychology
Rhode Island College
Degree -
South Kingstown High School
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