Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julianna Fuentes

Fort Wayne,IN

Summary

Extensive experience in customer service at Jacks Donuts, specializing in cash handling and problem-solving. Consistently enhances customer satisfaction through effective communication and service delivery. Recognized for attention to detail and strong work ethic, fostering a positive team environment. Committed to upholding high food safety standards and operational excellence.

Overview

4
4
years of professional experience

Work History

Front Counter Crew Member

Jacks Donuts
Fort Wayne , IN
10.2024 - Current
  • Provided excellent customer service at busy front counter during peak hours.
  • Took and processed customer orders accurately and efficiently.
  • Handled cash register operations, including processing payments and giving change.
  • Prepared coffee and beverage orders according to customer preferences.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Cleaned work areas regularly throughout shift including counters, equipment, floors.
  • Restocked supplies such as napkins, utensils, and condiments when needed.

Assistant Manager

Dominos
Fort Wayne, IN
12.2021 - 10.2024
  • Assisted in managing daily operations and workflow efficiency.
  • Trained and mentored new team members on service standards.
  • Resolved customer complaints promptly to enhance service experience.
  • Collaborated with management to maintain health and safety standards.
  • Provided feedback to team members to promote a positive work environment and teamwork.
  • Ensured that all areas of the store were clean, organized and properly stocked at all times.
  • Managed cash flow by monitoring sales activities and reconciling cash drawers at end of shift.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Hostess

Applebees
Fort Wayne, IN
10.2021 - 12.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements.
  • Maintained cleanliness and organization of the front-of-house area.
  • Handled guest inquiries and resolved seating issues promptly.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Education

High School Diploma -

Northrop High School
Fort Wayne, IN
05-2022

Skills

  • Cash handling
  • Customer service
  • Attention to detail
  • Problem solving
  • Time management
  • Food and beverage preparation
  • Efficient work ethic
  • Food safety

Timeline

Front Counter Crew Member

Jacks Donuts
10.2024 - Current

Assistant Manager

Dominos
12.2021 - 10.2024

Hostess

Applebees
10.2021 - 12.2021

High School Diploma -

Northrop High School

Similar Profiles

CREATE PROFILE