Julianna Gentry
Greenville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Offers ability to handle challenging work. Responsible and motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Patient-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving patient satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Instructor
Lewis Martial Arts
Dickson, TN
05.2020 - Current
- Conducted individual or group tutorials for students who need additional assistance.
- Collaborated with other instructors to develop effective instructional strategies.
- Attended faculty meetings, departmental seminars, workshops and conferences.
- Developed innovative ways of teaching difficult concepts in a more engaging manner.
- Established positive relationships with colleagues, parents and administrators.
Team Leader
Chick-fil-A
New Albany, Indiana
09.2021 - 09.2024
- Developed strategies for problem solving and conflict resolution among team members.
- Created training materials and conducted group trainings on new processes or procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Motivated team members through recognition programs and performance-based incentives.
Volunteer
Azalea Hills Assisted Living
Floyds Knobs, IN
10.2021 - 04.2022
- Helped with prep, set up, and breakdown of community and public events.
- Provided assistance to staff in the daily operations of the organization.
- Developed new ideas to increase volunteer recruitment and retention rates.
Education
High School Diploma -
Homelife Academy
Jackson, TN05-2024
Ivy Tech Community College of Indiana
SellersburgSkills
- Attention to Detail
- Team Motivation
- Leadership
- Issue Resolution
- Dependable and Hardworking
- Multitasking Abilities
- Effective Communication
- Friendly, Positive Attitude
- Reliable Team Player
- Geriatric Care
- Compassion and Empathy
- Complex Problem-Solving
Certification
- CNA (Certified Nursing Assistant)
Languages
American Sign Language
Limited
Spanish
Elementary
References
References available upon request.
Timeline
Volunteer
Azalea Hills Assisted Living
10.2021 - 04.2022
Team Leader
Chick-fil-A
09.2021 - 09.2024
Assistant Instructor
Lewis Martial Arts
05.2020 - Current
High School Diploma -
Homelife Academy
Ivy Tech Community College of Indiana