Julianna Guzman
Summary
Motivated high school graduate and current college student with strong skills in time management, communication, and teamwork. Experienced in customer service with strong technical skills, and having a track record of balancing academics, part-time work, and extracurricular activities. Bilingual in Spanish and English, with a passion for helping others and contributing to community initiatives. Seeking an entry-level position or internship where I can apply my skills, gain experience, and contribute to the success of a team.
Overview
1
1
Certification
Work History
Receptionist Intern
New Life Medical Institute
Miami, FL
- Answered incoming calls and transferred them to the appropriate departments or personnel.
- Scheduled appointments for patients, clients, and other visitors.
- Assisted with administrative tasks such as filing documents, data entry, and scanning paperwork.
- Maintained records of patient visits in an accurate manner.
- Checked-in patients or visitors upon arrival at the reception area.
- Provided directions to visitors looking for specific locations within the building.
- Ensured compliance with HIPAA regulations related to privacy of patient information.
- Greeted guests and customers in a professional manner.
Nurse Assistant Intern
New Life Medical Institute
Miami, FL
- Monitored vital signs, laboratory results, and other health data.
- Maintained accurate patient records and documentation according to clinic standards.
- Assisted in recording vital signs, such as measuring heartbeats and taking blood pressure.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Summer Camp Counselor
Juan Pablo Duarte Park
Miami , FL
- Assisted with the planning and execution of daily activities for campers.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Organized games and sports activities to keep campers entertained.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Collaborated with other counselors to create fun learning experiences for campers.
- Resolved conflicts between campers using effective communication strategies.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
- Managed check-in and check-out processes, ensuring a smooth transition for campers and parents.
Parks and Recreation Worker
Fern Isle Park
Miami, FL
- Maintained accurate records of attendance at programs and events held in the parks.
- Managed reservations for pavilions, shelters or other areas within assigned parks.
- Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Encouraged team spirit, good sportsmanship, and enthusiasm among coworkers.
- Monitored the use of park facilities to ensure compliance with regulations.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL05-2024
Associate of Science -
Miami Dade College
Miami, FLSkills
- Strong computer skills (Excel, Word, Powerpoint)
- Bilingual (Fluent in Spanish and English)
- Scheduling appointments
- Document Management
- Visitor assistance
- Calendar Management
- Strong Organization skills
- Active listener
- Strong problem solving skills
- Responsible
- Resilient
Certification
- HIPAA Certified
Affiliations
- Phi Theta Kappa Club
- Medical Volunteering club
Accomplishments
- Honors Student
- 3.6 Gpa
Timeline
Receptionist Intern
New Life Medical Institute
Nurse Assistant Intern
New Life Medical Institute
Summer Camp Counselor
Juan Pablo Duarte Park
Parks and Recreation Worker
Fern Isle Park
High School Diploma -
Coral Gables Senior High School
Associate of Science -
Miami Dade College