Julianna Helm
Morgantown
Summary
Dedicated professional skilled in team collaboration and training, with experience in pharmacy operations and customer service. Proven ability to assist in medication safety protocols and streamline processes to enhance patient and customer care and operational efficiency.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician Intern
Walgreen's Pharmacy
Purcellville
05.2024 - 08.2025
- Assisted pharmacists in filling prescriptions accurately.
- Addressed customer questions and concerns.
- Operated pharmacy software to process and fill prescription orders, as well as manage patient records.
- Collaborated with team members to ensure smooth operations and a consistent workflow.
- Learned medication safety protocols and best practices for handling pharmaceuticals.
Shift Leader
Dunkin' Donuts
Purcellville
03.2022 - 07.2025
- Trained new employees on food safety and customer service.
- Ensured health regulations and sanitation standards.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during closing shifts.
- Supervised employees to maintain productivity.
Server
Smokin Willy
Purcellville
11.2022 - 06.2023
- Provided a personal level of customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to provide a timely food delivery.
- Aided in the training of new servers on menu items and service standards.
- Maintained cleanliness of dining area and seating area to ensuring a welcoming environment.
Education
Advanced Diploma -
Loudoun Valley High School
Purcellville, VA07-2025
Skills
- Medication safety
- Customer service
- Pharmacy software
- Team collaboration
- Inventory management
- Health regulations
- Food running
- Order management
Affiliations
Animal Shelter Volunteer, Pet Connect Rescue - Purcellville, VA (2012-Present)
Timeline
Pharmacy Technician Intern
Walgreen's Pharmacy
05.2024 - 08.2025
Server
Smokin Willy
11.2022 - 06.2023
Shift Leader
Dunkin' Donuts
03.2022 - 07.2025
Advanced Diploma -
Loudoun Valley High School