Julianna Inpravongviengkham
Nipomo,USA
Summary
Dedicated and results-driven professional with strong leadership and communication skills, focused on supporting team success, maintaining efficient operations, and prioritizing customer and organizational needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Tutor
Soukita Thipsouvanh
Nipomo, CA
06.2025 - Current
- Developed customized lesson plans for diverse learning styles and needs.
- Facilitated engaging discussions to enhance student understanding and retention.
- Provided one-on-one support to improve academic performance in challenging subjects.
- Collaborated with parents to discuss student development and learning strategies.
Shift Leader
Dutch Bros Mafia
Nipomo
07.2022 - 01.2024
- Collaborated with store management to consistently exceed service and quality standards.
- Resolved customer concerns efficiently, implementing solutions that improved customer satisfaction and fostered customer loyalty.
- Successfully executed opening and closing procedures, ensuring accurate till balances and smooth transitions between shifts.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Conducted quality checks on beverages to maintain high product standards.
Receptionist
LUX Nails
Santa Maria
12.2022 - 07.2023
- Greeted and welcomed clients, ensuring a positive first impression.
- Answered phone calls and addressed customer inquiries promptly.
- Scheduled appointments and coordinated services for clients efficiently.
- Cultivated a positive customer experience by offering personalized service, including beverages and engaging in meaningful conversations, resulting in increased customer loyalty.
Assistant Store Manager
Doc Burnstein's Ice Cream Lab
Santa Maria & Arroyo Grande
02.2019 - 01.2023
- Managed daily store operations to ensure smooth customer service experiences.
- Improved financial accuracy by consistently monitoring cash intake and deposits, preventing discrepancies.
- Optimized staffing efficiency by planning schedules and delegating assignments, ensuring proper coverage during peak hours.
- Enhanced inventory accuracy by conducting regular counts, addressing discrepancies, and forecasting future needs.
- Drove recruitment success by assessing applications and recommending top talent.
Education
Bachelors - Health Science
California State University, Channel Islands
Camarillo, CA12-2025
Associates - Math and Science
Allan Hancock College
Santa Maria, CA12.2021
Skills
- Agile Learner
- Time Management
- Providing Excellent Customer Service
- Cash Handling
- Food Safety and Quality
- Orienting and Training
- Recruiting and Interviewing
- Team collaboration
- Problem resolution
- Communication skills
Certification
- CNA: Certified Nursing Assistant
- First Aid/CPR Certified
Timeline
Home Tutor
Soukita Thipsouvanh
06.2025 - Current
Receptionist
LUX Nails
12.2022 - 07.2023
Shift Leader
Dutch Bros Mafia
07.2022 - 01.2024
Assistant Store Manager
Doc Burnstein's Ice Cream Lab
02.2019 - 01.2023
Bachelors - Health Science
California State University, Channel Islands
Associates - Math and Science
Allan Hancock College