Julianna Livingston
East Lansing
Summary
Accomplished Service Advisor with a proven track record at Lafontaine Ford, enhancing customer satisfaction through expert vehicle assessment and complaint resolution. Skilled in multitasking and organization, I excel in workflow management and data processing, significantly improving service efficiency. Adept at fostering team collaboration, my leadership in quality control ensures compliance and optimal performance.
Overview
5
5
years of professional experience
Work History
Service Advisor
Lafontaine Ford
12.2024 - Current
Managed car repair documentation efficiently.
Claims Processor
ServiceMaster Restore
04.2024 - 12.2024
Performed efficient multi-tasking in roles involving data entry and claim management.
Supervisor of Quality Control
Muha Meds
01.2020 - 03.2024
Supervised quality control activities for optimal performance and compliance.
Education
Diploma -
John Glenn High School
Bay City, MI06.2019
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Attention to detail
- Excellent communication
- Service estimates
- Service recommendations
- Team player mentality
- Handling customer complaints
- Complaint resolution
Timeline
Service Advisor
Lafontaine Ford
12.2024 - Current
Claims Processor
ServiceMaster Restore
04.2024 - 12.2024
Supervisor of Quality Control
Muha Meds
01.2020 - 03.2024
Diploma -
John Glenn High School
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