Julianna Lopizzo
Staten Island
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Crew Member
Tropical Smoothie Cafe
Staten Island
03.2024 - Current
- Supervised daily operations and maintained smooth workflow in fast-paced environment.
- Trained new crew members on menu items and customer service standards.
- Ensured cleanliness and organization of workstations and dining areas.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Peer Leader
College of Staten Island, City University of New York
Staten Island
08.2024 - 12.2024
- Facilitated peer-led study groups for diverse academic subjects.
- Assisted faculty in developing resources for student learning initiatives.
- Met with instructor outside of class to develop class schedules and lesson plans.
Assistant Floor Manager
Petco
Staten Island
01.2022 - 12.2023
- Trained new employees on customer service and product knowledge.
- Collaborated with team to maintain store cleanliness and organization.
- Monitored inventory levels and coordinated restocking processes.
- Resolved customer inquiries and escalated issues as needed.
- Ensured compliance with health and safety regulations.
Education
Bachelor of Science - Psychology
College of Staten Island
Staten Island, NY05-2026
High School Diploma -
Tottenville High School
Staten Island, NY06-2020
Skills
- Team collaboration
- Training and development
- Customer relationship management (CRM)
- Workload prioritization
- Document organization
Certification
- Cardiopulmonary resuscitation certificate (CRP); Expected September 2025
- Peer Recovery Certificate; Expected December 2025
Timeline
Peer Leader
College of Staten Island, City University of New York
08.2024 - 12.2024
Lead Crew Member
Tropical Smoothie Cafe
03.2024 - Current
Assistant Floor Manager
Petco
01.2022 - 12.2023
Bachelor of Science - Psychology
College of Staten Island
High School Diploma -
Tottenville High School
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