Summary
Overview
Work History
Education
Skills
Languages
Timeline
cropped
Julianna Lugo

Julianna Lugo

Parrish,FL

Summary

Energetic Singer skillful in maintaining energy and delivering excellent performances in front of large audiences. Knowledgeable about recording studio equipment and recording procedures. Well-versed in various styles of music. Gifted vocalist with 12 years of vocal training and clear, delicate singing voice. Successful in singing various styles and genres with excellent range. Self-assured and highly skilled at delivering solos for large audiences. Successful at learning new musical pieces quickly and accurately to maximize contribution to group success. Hardworking and diligent with good understanding of time and rhythm. Hardworking Musician with solid musical background. Delivers performances with skill and dedication. Successful learning new musical pieces quickly and accurately to maximize contribution to group success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cruise performer position. Ready to help team achieve company goals. Talented Musician with expertise in multiple instruments and 12 years of experience. Selects music, coordinates practices and maintains equipment in good working order. Superb memorization and improvisational skills.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Server

First Watch
12.2023 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Cultivated warm relationships with regular customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Inspected dishes and utensils for cleanliness.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Party Princess

Belle's Princess Party
03.2023 - Current
  • Provided exceptional customer service through attentive listening, clear communication, and genuine enthusiasm for each event.
  • Maintained high-quality costumes and props, ensuring polished appearance at every performance.
  • Used social media to promote events and build audience.
  • Supported company growth by promoting services through positive word-of-mouth referrals from satisfied clients.
  • Demonstrated commitment to safety by adhering to established guidelines during all activities involving children.
  • Developed strong improvisational abilities, enabling seamless adaptation to various audience dynamics during performances.
  • Balanced multiple responsibilities effectively, managing bookings, invoicing, costume upkeep, and practice schedules as needed.
  • Engaged with audiences to create memorable experiences at live performances.
  • Performed live shows at various venues throughout region.
  • Collaborated with other entertainers to create engaging acts.

Lead Vocalist

Planet Peek-A-Boo
05.2022 - Current
  • Developed strong rapport with promoters, leading to increased bookings and opportunities for group.
  • Rehearsed harmonies achieving seamless blends of voices during live shows.
  • Participated in songwriting sessions with fellow musicians, fostering creativity and collaboration within group.
  • Coordinated with sound technicians for optimal audio quality during live performances, ensuring memorable experience for attendees.
  • Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Promoted musical career by maintaining website or social media presence.
  • Transposed music to alternate keys with speed and accuracy.
  • Collaborated with band members to develop innovative arrangements for improved musical performances.
  • Elevated overall showmanship through continuous training in vocal techniques, stage presence, and audience interaction.
  • Provided musical background for live shows such as ballets, operas, musical theatre, and cabarets.
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
  • Enhanced audience engagement by incorporating dynamic stage presence and powerful vocal techniques.
  • Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.

Server

West Minster
01.2023 - 10.2023
  • Worked to provide quality service to all residents
  • Waited on clients and delivered food in timely matter
  • Cleaned and maintained tables organized and clean
  • Interacted with clients to enrich their experience

Education

Associates of the Arts -

State College Of Florida
Bradenton, FL

Skills

  • Customer Oriented
  • Bilingual
  • Time management
  • Team Player
  • Adaptability
  • Public speaking
  • Problem-solving
  • Leadership
  • Communication
  • Relationship Building
  • Guest Engagement
  • Performance Improvement
  • Reliable and Responsible
  • Cool Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Server

First Watch
12.2023 - Current

Party Princess

Belle's Princess Party
03.2023 - Current

Server

West Minster
01.2023 - 10.2023

Lead Vocalist

Planet Peek-A-Boo
05.2022 - Current

Associates of the Arts -

State College Of Florida
Julianna Lugo