Hi, I’m
Julianna Mackey
Kyle,TX
Summary
Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
Work History
EnCourage Preschools At Grace Point
Administrative Assistant
01.2022 - 12.2022
Job overview
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for directors.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of directors.
Chick Fil A
Team Leader
10.2018 - 03.2021
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
John Marshall High School, San Antonio, TX
02.2016
Skills
- Schedule Management
- Typing Proficiency
- Project Planning
- Filing
- Coordination
- Customer Relations
- Prioritization
- Recordkeeping
- Team Bonding
- Customer Service
Timeline
Administrative Assistant
EnCourage Preschools At Grace Point
01.2022 - 12.2022
Team Leader
Chick Fil A
10.2018 - 03.2021
John Marshall High School
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