Julianna Marte
Clifton,NJ
Summary
I’ve been a waitress at oh my sushi for 3 years . I’ve learned how to be very patient and accommodate customers and always listen to allergies, concerns and special requests making sure they always leave happy.
Overview
3
3
years of professional experience
Work History
Waitress
Oh my sushi
Little Falls , NJ
01.2022 - 02.2025
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Bussed tables as needed during peak hours.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers and provided menus.
- Set up tables in between patrons to reduce wait times.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
- Filled condiments and napkin containers during slack periods.
- Performed basic math calculations when computing bills for customers' meals.
- Participated in team meetings to discuss new menu items or changes in policy.
- Prepared checks accurately and processed payments promptly.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served alcoholic beverages responsibly in accordance with state laws.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Presented food and beverages to guests at tables.
- Assisted in seating guests at tables or booths.
- Informed customers of daily specials and signature menu items.
- Took orders for food and drinks and delivered them to guests.
- Responded to ad hoc cleaning duties at end of shift.
Education
Some College (No Degree) - Psychology
Pccc
Wanaque, NJTimeline
Waitress
Oh my sushi
01.2022 - 02.2025
Some College (No Degree) - Psychology
Pccc