Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julianna McDuffie

Boston,MA

Summary

Fueled by a lifelong passion for learning and helping others grow, I’ve translated my experience as an educator into every role I’ve held—from guiding patients through complex systems to building up a nonprofit from the ground up. I’m now excited to bring that same heart into learning design: creating impactful, inclusive content that empowers, inspires, and helps others believe in—and achieve—the impossible.

Overview

7
7
years of professional experience

Work History

Acting Executive Director (Volunteer)

T22 McDuffie Foundation
Remote
08.2024 - Current
  • Led the planning, design, and execution of community events and youth camps focused on grief support and mental health.
  • Managed logistics and outreach for events, collaborating with partners to create trauma-informed experiences.
  • Completed eight-week intensive program on nonprofit management and growth; shared insights with staff and volunteers.
  • Designed and delivered engaging training sessions to enhance team skills and understanding.
  • Managed project workflows for digital initiatives, ensuring alignment with foundation’s mission and audience engagement.
  • Led community outreach efforts, establishing partnerships with businesses and nonprofits to enhance youth programs.
  • Oversaw fundraising initiatives utilizing storytelling techniques to engage target audiences effectively.
  • Facilitated team meetings focused on collaboration and strategic alignment with organizational goals.

Credentialing Specialist

Invitae Corporation
Remote
02.2024 - 08.2025
  • Solely managed credentialing operations during corporate acquisition, ensuring compliance across all lab facilities.
  • Spearheaded restoration of compliance by resolving credentialing backlogs and expediting Medicaid applications.
  • Collaborated with Legal, Compliance, and Finance teams to align provider enrollment processes across states.
  • Collected and submitted provider enrollment documentation, ensuring audit readiness and regulatory compliance.
  • Edited instructional content to enhance clarity and adherence to quality standards.
  • Managed concurrent credentialing projects in fast-paced environment, consistently meeting deadlines with accuracy.
  • Contributed to development of tracking tools, streamlining credentialing workflows and reducing delays.

Data Analyst

Labcorp Genetics
Remote
08.2024 - 04.2025
  • Stepped into a vacant data reporting analyst role with minimal training with minimal training, rapidly mastering key systems for seamless billing operations.
  • Collected and synthesized high-volume billing data, producing clear reports and dashboards for strategic insights.
  • Analyzed intricate workflows, transforming raw data into actionable insights using statistical methods.
  • Developed and maintained reports on critical revenue cycle metrics, including denials and collection rates.
  • Integrated and interpreted data from various sources to support program evaluation and stakeholder assessments.
  • Collaborated with Finance, Sales, Support, and Operations to identify inefficiencies and enhance revenue cycle performance.
  • Utilized Xifin, Salesforce, Excel, and Google Suite to optimize reporting processes and improve workflow clarity.

Patient Pay Specialist

Invitae Corporation
Remote
10.2021 - 02.2024
  • Managed high-volume patient interactions, resolving billing inquiries with clarity and efficiency.
  • Translated complex insurance and billing information into accessible language for patient understanding.
  • Designed user-centered training program, reducing new-hire onboarding time by 50% through effective instructional strategies.
  • Initiated outreach to patients with outstanding balances, offering personalized payment solutions and financial assistance.
  • Oversaw patient payment collection process, ensuring timely payments and positive communication experiences.
  • Collaborated with cross-functional teams to identify and resolve billing discrepancies, enhancing system accuracy.
  • Implemented strategies that improved overall user experience and patient satisfaction in billing processes.

Middle School English and Language Arts Teacher

Long Beach Unified School District
In-person, Online, And Hybrid Instruction, CA
01.2019 - 06.2021
  • Designed and delivered engaging, standards-aligned English Language Arts lessons rooted in Universal Design for Learning (UDL), supporting diverse learning needs, and promoting accessibility for all students.
  • Created interactive and inclusive content that fostered student agency, critical thinking, and a genuine connection to literature—both in the classroom and online.
  • Implemented differentiated instructional strategies to reach students with varying academic abilities, learning styles, and neurodiverse strengths, resulting in increased engagement and academic growth.
  • Fostered a safe, inclusive, and culturally responsive classroom using restorative justice practices and social-emotional learning (SEL) principles to support student well-being and community building.
  • Regularly analyzed student performance data to adapt instruction, and collaborated with colleagues to refine teaching strategies and drive school-wide improvements.
  • Facilitated small group discussions and writing workshops, promoting deeper analysis and student creativity, while tailoring support to individual learning goals.
  • Communicated consistently with families across diverse cultural and linguistic backgrounds, providing academic updates and tools to support learning beyond the classroom.
  • Actively contributed to school culture through student-led events, cross-disciplinary collaboration, and ongoing professional development focused on equity, and instructional design.

Education

English Single Subject Credential - English Language Arts

California State University, Long Beach
Long Beach, CA
05-2019

Bachelor of Arts - Secondary English Education

Sonoma State University
Rohnert Park, CA
12-2016

Skills

  • Instructional design and curriculum development
  • Universal Design for Learning (UDL)
  • Online, hybrid, and remote learning
  • Multimedia content creation
  • Data analysis and reporting (Excel, Salesforce, Google Workspace)
  • Effective communication and collaboration
  • Customer service
  • Friendly, positive attitude
  • Project management and training development
  • Differentiated instruction
  • Problem-solving and adaptability
  • Cross-functional teamwork
  • Lesson and assessment design for digital platforms

References

References available upon request.

Timeline

Acting Executive Director (Volunteer)

T22 McDuffie Foundation
08.2024 - Current

Data Analyst

Labcorp Genetics
08.2024 - 04.2025

Credentialing Specialist

Invitae Corporation
02.2024 - 08.2025

Patient Pay Specialist

Invitae Corporation
10.2021 - 02.2024

Middle School English and Language Arts Teacher

Long Beach Unified School District
01.2019 - 06.2021

English Single Subject Credential - English Language Arts

California State University, Long Beach

Bachelor of Arts - Secondary English Education

Sonoma State University

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