Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Julianna Medina

East Windsor,NJ

Summary

Result-driven with expertise in office management, customer service, and technology, demonstrating a strong ability to lead operations and enhance team performance. Proficient in managing administrative tasks, fostering effective communication, and providing top-tier support to clients and colleagues. Efficient in utilizing technology to solve problems and improve processes, ensuring a seamless workflow. I thrive in team environments, driving initiatives that lead to successful project outcomes and exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Receptionist

H&R Block
01.2024 - 01.2025

Efficiently managed front desk operations while providing customer service to customer's. I gained proficiency in Microsoft Word, Office, and Teams, enhancing communication and documentation processes. The role involved scheduling appointments, processing client inquiries, and supporting team collaboration to ensure timely service.

Shift Leader

Gap
02.2023 - 12.2023

Supervised team operations to ensure a high level of customer satisfaction and store performance. Trained and mentored team members, fostering a collaborative and motivated work environment. Responsibilities included managing inventory, coordinating shifts, and implementing visual merchandising standards to optimize sales. Consistently achieved sales goals while ensuring compliance with company policies and procedures.

Waitress/Hostess

PJ Buckets
04.2022 - 01.2023

Provided exemplary customer service in a fast-paced restaurant environment. Managed reservations, greeted customers, and ensured their dining experience met high standards of satisfaction. Responsibilities included taking orders, serving food and beverages, and quickly addressing customer inquiries and concerns. Developed strong multitasking skills while collaborating with kitchen staff to maintain timely service and enhance overall guest satisfaction.

Education

Associate Of Applied Science - Health Sciences

Mercer County Community College
Trenton, NJ

Hightstown Highschool
Hightstown, NJ
06.2024

Skills

    Organization skills

  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Verbal and written communication
  • Customer and client relations
  • Scheduling appointments
  • Data inputting
  • Office administration
  • Calendar management
  • Tech-Savvy
  • Performance improvement

Timeline

Receptionist

H&R Block
01.2024 - 01.2025

Shift Leader

Gap
02.2023 - 12.2023

Waitress/Hostess

PJ Buckets
04.2022 - 01.2023

Associate Of Applied Science - Health Sciences

Mercer County Community College

Hightstown Highschool
Julianna Medina