- Mindfulness Practices
- Social psychology
- Diversity and inclusion work
- Peer mentoring or counseling
- Journaling
- Learning about human behavior
- Personal Development and Self-Improvement
- Interior Design
- Reading
- Crafting and DIY Projects
- Dancing
Julianna Moretto
Hasbrouck Heights
Summary
Dynamic Front Desk Worker at Starz Performing Arts Academy, recognized for enhancing customer satisfaction through effective problem-solving and strong interpersonal skills. Cultivated positive relationships with parents and dancers, ensuring smooth communication and a welcoming environment. Demonstrated reliability and attention to detail while maintaining organized records and engaging with clients.
Overview
6
6
years of professional experience
Work History
Front Desk Worker
Starz Performing Arts Academy
09.2019 - Current
- Resolved parents/guardians and dancer's concerns efficiently, contributing to increased customer satisfaction scores.
- Contributed to a positive workplace environment by fostering strong relationships with coworkers, parents/guardians, and dancers.
- Maintained accurate records of information, ensuring smooth communication between coworkers.
- Developed and maintained positive relationships with parents/guardians and dancers for satisfaction.
- Greeted parents/guardians and dancers at front desk and engaged in pleasant conversations.
- Maintained clean and organized front desk areas.
- Answered telephone calls promptly and appropriately handled needs.
- Rhinestoned costumes for the dancers.
Education
Bachelor of Science - Psychology
University of Delaware
Newark, DE05-2026
High School Diploma -
Hasbrouck Heights High School
Hasbrouck Heights, New Jersey06-2022
Skills
- Problem-solving skills
- Time management
- Listening skills
- Team building
- Goal setting
- Attention to detail
- Reliability
- Organizational skills
Interests
Timeline
Front Desk Worker
Starz Performing Arts Academy
09.2019 - Current
Bachelor of Science - Psychology
University of Delaware
High School Diploma -
Hasbrouck Heights High School