Julianna Oliver
Undergraduate Student
Goleta,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet long term goals! Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to maintaining a positive attitude and providing quality work.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Retail Associate
Topper Fine Jewelers
11.2020 - 09.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed and maintained strong relationships with clients, brand ambassadors, and colleagues.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
At Home ABA Specialist
Center For Social Dynamics
01.2023 - 03.2023
- Maintained up-to-date knowledge of best practices in the field of applied behavior analysis through continuous professional development opportunities.
- Participated in case conferences with fellow practitioners to share insights, resources, and strategies for improving client outcomes.
- Delivered high-quality training to parents and caregivers, empowering them to effectively implement ABA strategies at home.
- Enhanced individualized treatment plans for clients by conducting comprehensive assessments and evaluations.
- Established rapport with clients, fostering trust in therapeutic relationships while maintaining professional boundaries.
- Reduced challenging behaviors in clients by utilizing evidence-based interventions and positive reinforcement techniques.
Lifeguard
Burlingame Aquatic Center
08.2020 - 04.2021
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Associate of Arts - Psychology
College of San Mateo
San Mateo, CA 05.2001 -
High School Diploma -
Burlingame High School
Burlingame, CA 05.2001 -
Skills
Customer Engagement
Cash Register Operation
Reliability and punctuality
Loss Prevention
Reliability
Self-directed learning
Timeline
At Home ABA Specialist
Center For Social Dynamics
01.2023 - 03.2023
Retail Associate
Topper Fine Jewelers
11.2020 - 09.2024
Lifeguard
Burlingame Aquatic Center
08.2020 - 04.2021
Associate of Arts - Psychology
College of San Mateo
05.2001 -
High School Diploma -
Burlingame High School
05.2001 -
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