Julianna Orellana
Houston
Summary
Motivated professional with 7 years of leadership at H-E-B. Actively pursuing higher education and gaining practical healthcare experience through volunteering. Eager to transition into radiology to apply strong organizational skills, attention to detail, and a commitment to improving patient care.
Overview
2026
2026
years of professional experience
Work History
Cashier
Canes
2018 - 01.2020
- Processed customer orders at drive-thru or front counter and handled payments accurately.
- Managed multiple tasks simultaneously including food prep, order assembly, and lobby maintenance, to ensure a welcoming environment for customers.
Cashier
H-E-B
01.2019 - 2020
- Assisted with stocking and maintaining product displays to maintain cleanliness and organization of checkout area.
- Enforced security and verification procedures in compliance with store policies, ensuring accurate and lawful transactions.
Service Rep
Bakery
01.2020 - 2021
- Expert knowledge in baked goods produced in department.
- Cross trained in multiple sub-departments to contribute to sales goals.
- Ensured accuracy and completeness of orders prior to packaging and service, maintaining quality and customer satisfaction
Specialist
Bakery
2021 - Current
- Implemented and maintained department policies, procedures, and workflows.
- Trained new staff on operational procedures and product knowledge, resulting in faster onboarding process and improved team performance.
- Coordinated departmental operations that achieved #1 regional ranking in sub and shorts, resulting in minimal curbside delays.
- Monitored inventory through regular stock counts to ensure optimal supply levels.
- Served as manager on duty during escalated customer situations, applying conflict resolution skills to maintain customer satisfaction and company reputation.
Education
Associate of Science -
Lone Star College
Cypress12-2025
Skills
- Professional reliability
- Interpersonal Communication
- Effective workflow management
- Heath and safety compliance
- Customer engagement and support
- MS office
LANGUAGES
English
Spanish
Timeline
Service Rep
Bakery
01.2020 - 2021
Cashier
H-E-B
01.2019 - 2020
Cashier
Canes
2018 - 01.2020
Specialist
Bakery
2021 - Current
Associate of Science -
Lone Star College