Summary
Overview
Work History
Education
Skills
Timeline
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Julianna Pacheco

Nashua,NH

Summary

Well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates ability to connect with customers and make positive interactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

2
2
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
08.2024 - Current
  • Greet customers entering the store and respond promptly to customers needs.
  • Help customers complete purchases, locate items, and join rewards programs.
  • Answer questions about store policies, and address customer concerns.
  • Build relationships with customers to encourage repeat business.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Stock merchandise and rearranging according to size or color.
  • Redeem coupons to discount purchases.
  • Use in-store system to locate inventory and place special orders for customers.
  • Maintain current knowledge of store promotions and highlight sales to customers.
  • Work with floor team and managers to meet a wide range of customer needs.

Barista

Dunkin' Donuts
07.2023 - 09.2023
  • Greet customers entering the store and respond promptly to customers needs.
  • Help customers complete purchases, locate items, and join rewards programs.
  • Answer questions about store policies, and address customer concerns.
  • Build relationships with customers to encourage repeat business.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Stock merchandise and rearranging according to size or color.
  • Redeem coupons to discount purchases.
  • Use in-store system to locate inventory and place special orders for customers.
  • Maintain current knowledge of store promotions and highlight sales to customers.
  • Work with floor team and managers to meet a wide range of customer needs.

Cashier

Moulton's Market
09.2022 - 04.2023
  • Greet customers entering the store and respond promptly to customers needs.
  • Help customers complete purchases, locate items, and join rewards programs.
  • Answer questions about store policies, and address customer concerns.
  • Build relationships with customers to encourage repeat business.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Stock merchandise and rearranging according to size or color.
  • Redeem coupons to discount purchases.
  • Use in-store system to locate inventory and place special orders for customers.
  • Maintain current knowledge of store promotions and highlight sales to customers.
  • Work with floor team and managers to meet a wide range of customer needs.

Education

High School Diploma -

Nashua High School South
Nashua, NH
06-2024

Skills

  • Customer assistance
  • Refunds and exchanges
  • Sales transactions
  • Communication skills
  • Proficient math skills
  • Problem-solving
  • Listening skills
  • Merchandise restocking
  • Positive and professional
  • Relationship building
  • Ability to work independently
  • Attention to detail
  • Quick learner
  • Food preparation
  • Cash handling
  • Speedy and efficient
  • General Memorization
  • Cleaning and Sanitizing

Timeline

Sales Associate

Victoria's Secret & PINK
08.2024 - Current

Barista

Dunkin' Donuts
07.2023 - 09.2023

Cashier

Moulton's Market
09.2022 - 04.2023

High School Diploma -

Nashua High School South

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Julianna Pacheco