Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julieth Benavides

North Miami,FL

Summary

Highly-qualified Housekeeping Supervisor offering 10+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

16
16
years of professional experience

Work History

Housekeeper Manager

Julianna Posada
Miami Beach, FL
11.2017 - Current
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Completed schedules, shift reports and other business documentation.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.

Head Housekeeper

Impala Hotels + Suites
South Beach, FL
07.2012 - 11.2017
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Worked with front desk to respond promptly to all guest requests.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Managed laundry sorting, washing, drying and ironing.
  • Communicated repair needs to maintenance staff.
  • Evaluated employee performance and developed improvement plans.

Housekeeper

Paula Gonzalez
North Miami, FL
02.2010 - 06.2012
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Red Hotel
Miami Beach, FL
02.2008 - 07.2010
  • Cleaned elevators, glass and planters in public areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Operated electronic backpack vacuums and floor sweepers.
  • Waxed and polished wood floors and other woodwork.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Responded to requests from patrons for linens and toiletries.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL
05.2006

Skills

  • Ordering cleaning supplies
  • Employee evaluations
  • Inter-department collaboration
  • Care of fine art
  • Team Building
  • Cleaning bathrooms
  • Cleaning and sanitation
  • Performance improvements
  • Training and mentoring
  • Inventory replenishment

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeper Manager

Julianna Posada
11.2017 - Current

Head Housekeeper

Impala Hotels + Suites
07.2012 - 11.2017

Housekeeper

Paula Gonzalez
02.2010 - 06.2012

Housekeeper

Red Hotel
02.2008 - 07.2010

High School Diploma -

Miami Beach Senior High School

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Julieth Benavides