Julianna Rumph
Seabrook,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Pluckers
06.2023 - 12.2024
- Supported needs of 2-4 person wait staff who attended to specific needs of countless customers daily for busy restaurants with social relevancy and intentionality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep the dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Babysitter
Garrett Smith
08.2021 - 01.2024
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
Host
Tio Javis
02.2023 - 08.2023
- Supported needs of 1-2 person wait staff who attended to the specific needs of countless customers daily for a nice restaurant with social relevancy and intentionality
- Monitored seating areas and checked restrooms regularly to keep them spotless.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Brew Crew
HteaO
05.2022 - 12.2022
- Brew Tea,
- Customer service,
- Prepping ingredients and toppings
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Worked front counter, drive-thru, and other areas.
- Stocked shelves to organize aisles in assigned departments.
Education
Bachelor of Science - Psychology
Lousainia State Univerity
Baton Rouge, LA08.2025
Bachelor of Arts - Sociology
Louisiana State University
Baton Rouge, LA08.2025
High school diploma - undefined
Clear Lake High School
Clear Lake, TX05.2021
Skills
- Communication
- Problem-solving
- Active listening
- Time management
- Organizational skills
- Attention to detail
- Customer service
- Emotional intelligence
- Critical thinking skills
- Order delivery practices
- POS operation
- Strong work ethic
- Professional appearance
Languages
Spanish
Limited Working
Interests
- Enjoy participating in group workout classes for overall physical and mental well-being
- Pilates
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I have a passion for photography and editing photos
- I enjoy reading different types of books
Timeline
Server
Pluckers
06.2023 - 12.2024
Host
Tio Javis
02.2023 - 08.2023
Brew Crew
HteaO
05.2022 - 12.2022
Babysitter
Garrett Smith
08.2021 - 01.2024
High school diploma - undefined
Clear Lake High School
Bachelor of Science - Psychology
Lousainia State Univerity
Bachelor of Arts - Sociology
Louisiana State University
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