Summary
Overview
Work History
Education
Skills
Timeline
Generic
Julianna Thomas

Julianna Thomas

Indianapolis,IN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Host/Busser

Dawsons On Main
08.2023 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Provided customers with accurate wait times and monitored waiting list.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Resolved conflicts between customers when necessary.

Event Liaison

Speedway Indoor Karting
04.2023 - Current
  • Evaluated success of each event by collecting feedback from participants.
  • Served as a liaison between event organizers and venue management teams.
  • Managed registration processes for attendees, speakers and sponsors.
  • Monitored attendance at events to ensure safety protocols were followed.
  • Provided support in coordinating transportation needs for guests or participants.
  • Generated regular progress updates regarding the status of upcoming events.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.

Point of Sale Associate

Speedway Indoor Karting
01.2021 - Current
  • Maintained cleanliness of checkout area and other areas as needed.
  • Supported team members during peak times or when short staffed.
  • Provided excellent customer service to customers in person and over the phone.
  • Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
  • Monitored inventory levels and communicated needs to management staff.
  • Greeted customers promptly and asked detailed questions to quickly determine needs.
  • Computed sales prices and totaled purchases with cash register.
  • Trained new employees by providing knowledge of specific store tasks and policies.
  • Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.
  • Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.

Education

High School Diploma -

Speedway Senior High School
Speedway, IN
05-2025

Skills

  • Telephone Reception
  • Reservations Management
  • Team Collaboration
  • Server Support
  • Menu Knowledge
  • Food Allergy Awareness
  • POS Software
  • Event Planning
  • Guest Relations
  • Customer Service
  • Professional Appearance
  • Event Planning Assistance
  • Reservations
  • Takeout Order Processing

Timeline

Host/Busser

Dawsons On Main
08.2023 - Current

Event Liaison

Speedway Indoor Karting
04.2023 - Current

Point of Sale Associate

Speedway Indoor Karting
01.2021 - Current

High School Diploma -

Speedway Senior High School

Similar Profiles

CREATE PROFILE